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January 2024 by Jessica G.
After a lot of homework searching for cars in the SA area. I kept circling back around to Gunn Acura. I inquired about a vehicle, Michelle got back to me very quickly. I was able to see the vehicle at end of day Friday, she was able to breakdown my costs & have vehicle ready for pick up following day. Arriving Saturday for final ppw & pick up of car I request to see 1 more car, just in case. I'm glad I did, did a test ride & discovered this was my car. Thank you to Michelle F. & Cantrell & Gunn team for your patience & kindness in the car buying experience.This is our families 4th car from the Gunn Family. We'll keep coming back.
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December 2023 by Anna V.
I recently had the pleasure of visiting Gunn Acura and experiencing the outstanding customer service provided by Roland. From the moment I arrived, Roland went above and beyond to ensure both the well-being of my vehicle and my personal comfort while waiting.Roland's attention to detail and commitment to customer satisfaction truly set him apart. He took the time to thoroughly explain the service process, addressing any concerns I had with patience and expertise. His knowledge of Acura vehicles was impressive, and I felt confident that my vehicle was in capable hands.Roland's exceptional service has left such a positive impression on me that I am now considering bringing my non-Acura vehicles to Gunn-Acura as well. The level of customer service provided by Roland is truly exemplary, and I believe it extends across the entire dealership.Thank you, Roland, for your amazing job and for making my experience at Gunn Acura truly exceptional!
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November 2023 by Vito M.
Over the last two years, Gunn Acura has serviced our 2003 Honda Civic (75,000 miles) and our 2005 Acura MDX (212,000.miles) six times. Having moved here after a decade in New Mexico, the cars required the full range of services and periodic maintenance. Gunn's service department management and technical personnel have the experience and expertise to totally satisfy the full range of care needed by our vehicles. We have always been completely satisfied in every instance. Having always received top flight Acura service from five different departments in four states over two decades, we happily declare that Gunn ranks as the very best.
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November 2023 by Jennifer D.
Gunn Acura has been servicing my vehicle in San Antonio since 2022. Each representative takes the time to explain which services and parts are needed for maintenance and repairs. The lounge is also clean and comfortable while waiting. Thank you for taking care of my car and keeping me safe!
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September 2023 by Steven H.
Jason Hester is possibly the only reason my wife and I decide to take the plunge and buy our car from this dealership. He knew what our expectations on the car buying process would be before we even stepped inside the building. He is an outstanding ethical salesperson and I would recommend you seek him out if your ever think of buying a car from this dealership in the future. His follow up after the car buying process has been nothing short of outstanding.
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August 2023 by Michelle S.
I bought my last 2 cars at Gunn Acura and have to say they have the best service during and after the sale!! Michelle Fedorka and JT took good care of me today!! Check them out if you are looking for new or used cars!!
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June 2023 by Peter M.
I recently bought a low end used car from gunn acura. Price was good for these times, got a good trade price. I paid cash for the $6K difference (Debit and Credit card). The little chevy is excellent. My problem is: why did you pull a HARD CREDIT REPORT on me when you knew I was paying cash!!!! I got home to find at least 6 credit notices. Now I'm'' stuck with a hard hit on my credit reports. Can you get rid of it?
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April 2023 by Chris M.
Gunn Acura is my goto place for a good fair professional car sales rep. (Yes its possible to find). We've purchased 4 cars from this location and every experience has been a pleasant one.We've traded two cars in to this location and we have always received a very fair trade-in price.If you are looking for a fair down to earth sales person, I personally recommend Michele Fedorka she was the best and really understands how to connect with her customers. She and communicated over email and text for several weeks about cars, features and prices and she always responded with excellent info.I took my RDX in for its first service and they gave me a FREE tire rotation and oil change.We also get our TLX serviced there and they are never pushy and always keep us informed about our maintenance.If your looking for an Acura, be sure to ask for Michele!!!!
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February 2023 by John M.
I recently had service at Gunn. The service was excellent and the problem was solved. It was electrical in nature so it was affecting other systems. The problem was solved by Jason. These are the situations that cause a individual to say my next new Acura will be from Gunn. Thanks again!!
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January 2023 by John T.
Good day. I hope everyone is doing well. We have been a customer of Gunn Acura since 2007, purchasing or leasing 6 vehicles. I can't stress enough how wonderful of a place this is. The advertisements are totally accurate as there is absolutely zero pressure when shopping for a vehicle. Pete Holloway has been there for decades and truly works super hard to get a vehicle that is what we want with a very fair price. He actually works for us! In the last few years, we have also worked with Andrew DSouza who works equally as hard to make sure we are in and out (very efficient process) of there with exactly what we wanted. Actually they both have ALWAYS EXCEEDED our expectations. We really appreciate these gentlemen and all others that help in the process of obtaining a great, high quality vehicle. Thank you Pete & Andrew, and everyone at Gunn Acura. See you next time for #7!
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August 2022 by Nate V.
Sold a car to them, it went fast and was very easy. Didn't do any other business outside of that but overall the staff was helpful and attentive.
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July 2021 by Victor R.
I came here to SELL a car rather than buy one. I had been to 3 other dealerships and they kept on low-balling or lying to me. I came here and it was a 180. They took their time to look at my vehicle, drove it around and had me get a 10 day payoff quote. They offered me a more than fair price and less than an hour later we had a deal. When I decide to buy a new car soon they are my FIRST stop.
