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January 2024 by Isaiah Ortiz
Chris was definitely a life saver, helped diagnose my bad battery and installed my new one which was not so easy due to the car but he got it done quick. Definitely recommend to come when Chris is here.
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January 2024 by Dizzy Rage
Had an incredible customer service experience with Tom, as he looked up my previous battery purchase, and was able to quickly diagnose my problem.Luckily my battery was still covered under manufacturer warranty, which he quickly provided with a replacement, dropped it in, secured, covered, and applied additional protection to my cars terminals all while being incredibly informative about each step he was taking to provide the utmost amount of exemplary customer service and care.Advance Autoparts is lucky to have a individual like him, taking great care and providing great service to customers in and around San Antonio.Thank you so much Tom!
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January 2024 by Rab Krist
Very helpful and friendly staff, will give you all the information you need
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December 2023 by victorias production
Just went in for washer fluid but polite and helpful
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November 2023 by Jessica Howlett
Awesome team who really knows their stuff. Ozzy went above and beyond for me. He was very knowledgeable and a hard worker!!
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November 2023 by Lauren Baker
Visited for a new battery, and Tom was so helpful!! Very polite and caring! This is a great location to visit!
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November 2023 by Keeley B.
Extremely helpful staff. Management is great. Thankfully helped issue caused by other auto parts store nearby. Definitely recommend
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September 2023 by Josue Plaza
Tom is the goat. I purchased a battery that he whipped up and installed very quickly. My car was even missing the battery strap completely and he went and got a bolt that matched and installed that at no extra charge. Highly recommend
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September 2023 by Tryst Kennedy
I just left AutoZone right down the street, completely irritated. I got here, to Advanced Auto parts, and Tom was eager and happy to help me with my very minor issue. Tom immediately asked me for my phone number, and addressed me by my name and treated me as if we were old friends. He had amazing conversation, and put a smile back on my face to keep my Tuesday morning positive. Complete opposite of the experience I just had at AutoZone. They could definitely learn something about customer service from Tom at Advanced Auto parts. Thank you so much Tom for going above and beyond. You rock!!
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September 2023 by Aaron Hager
We have had nothing but excellent service at this store over the years. And Scout was incredibly helpful today with our battery replacement!!!!
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September 2023 by Kari B.
I came in to exchange wipers and Scout was so incredibly helpful and even came out and put the wipers on my car and filled up my washer fluid. I was in and out in 10 minutes as well! This is my store of choice.
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September 2023 by Whit Snell
Went in on Labor Day for a DieHard battery. Mine was still under warranty and Tom replaced it FREE. It was 100 degrees and Tom the manager was short handed, but he went out and replaced the battery in my 1989 F150 himself. Since it was lunch hour I expected to have to wait or come back. Somehow, Tom managed to be cheerfull and friendly and zero complaints despite the heat. I am liking Advanced more and more these days - my goto Auto store!
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September 2023 by JGP JGP
Staff at Advanced Auto Austin Hwy are awesome and always willing to help in every situation. Special thanks to Scout. He’s an awesome representative for your company and always is attentive to my needs while shopping there. Hope to see him climb the ranks with in!Respectfully,JGP
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September 2023 by LalaBoo
Today I went to AutoZone 1st to get me a belt for my fusion and they gave me the wrong one my husband went to advance and I went in with him and I asked them for a belt for my car and they had the right one they had everything we needed the guy that helped us made us laugh the whole time great service very helpful
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August 2023 by TheHotMess
Had to have my battery replaced, and despite it being HELL HOT, and my car being weirdly designed, Cliff was very patient and professional and got it done. Best service I've received at any auto parts store, ever.
