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April 2024 by J W.
This review is for Advanced Auto Parts on 8603 Culebra. I just had come from AutoZone and was not happy at all. Did not get what I needed or wanted and felt like the cashier was very unhappy. I left feeling very against auto parts stores. I then went to Advanced auto at the location above. I was extremely happy with all the services. The employees were in great spirits. Everyone was professional and helpful. The team was paying attention to all customers not just some. The help was there and they seem to ensure that you were not feeling un helped or unwanted in the location. They were very informed on what they had and did use some resources when one item kept not being found. Needless to say I not only found the one main thing i was looking for but I now know where to find other things I will return for. I also noticed they worked not just alone but as a team. Very impressive. The new gentleman was so good you could not tell he was new. He was one of the most effective helpers.Thank you Advanced Auto Parts! Sincerely, LC
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February 2024 by Carlos Gutierrez
Beware! Store Manager Anthony Garcia was a rude and unprofessional individual. They are false advertising merchandise prices. See pics with the wrong prices. When asked, he stated to read all the descriptions of the items first before asking for prices. I'm not shopping at this store again.
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February 2024 by Jackie Roten
Was friendly & helpful. Had what I needed
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February 2024 by Kenny Wilson
My check engin soon light came on Monday. I stopped in to get a diagnostic done. They were able to tell me exactly which spark plug needed to be replaced. I received excellent customer service. I'll definitely come back here when I have to get the parts I need.
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February 2024 by Araceli Chavez
The gentleman who helped me was wonderful. I was able to change my break light with no problem.
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January 2024 by Lynda Brown
Very helpful
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November 2023 by Brittany Fairlopez F.
I needed help finding a valve for my car and Evan was extremely helpful he even went outside and took a look at my car. Extremely happy with the service here will definitely be coming back
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October 2023 by Scott Geary
Didn't care for the layout of this particular store. Also, the shelves seemed a little low on stock.
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October 2023 by GeoTV
This place has been my go-to for auto parts for over 10 years. Great service - they keep track of things I normally lose ... Nick was quick with the battery replacement today!
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August 2023 by Salvador Morales
Great service had trouble with my battery that was under warranty. They replaced it with no hassle.
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July 2023 by Tammie F. Taylor
Anthony and the other employee ( forgot his name), were AMAZING and so helpful !
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May 2023 by Thankful
Bad experience! 1 starI walked in, smiling and got traded the most disrespectful way from Elsa.Just because I don’t know what’s the parts called she doesn’t want to help and she got really mad.This is not what the customer service is about. I don’t like your attitude at all. I don’t appreciate that.Raising her voice at a customer, just because he doesn’t know the park name ( but I have the part it was in between her hands )She never said welcome , she came and start looking at me and being silent doesn’t wanna say nothing! She was aggressive from the beginning.Never had this experience before!I’m just thinking about why did she do that?What did I do?Is he going to treat other customers like this or has she treated customers this way before? I would definitely say yes.
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May 2023 by Hilda Lopez
They were so friendly the worker's
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April 2023 by Ernest Pena
GoodKnowledgeable counter guysRight parts fir my DYI
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February 2023 by Anthony Angelo
Friendly staff, very helpful.
