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February 2024 by Kea Smith
I called ahead and asked if someone there could check my battery. Chris Pate took my call and said he would help me when I arrived. He took the time to test and replaced my battery, too! He was very kind and helpful!! I am in gratitude and I will bring my business here again! ?? Thank you, Chris!
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February 2024 by Christopher Smith
Amazing customer service!! My wife's van died in the adjacent parking lot. She had our three little kids with her and went in seeing if someone could help her. A wonderful employee, Chris, was incredible. Very sweet and came out to look at the car. He then checked to see if it was the battery or the alternator. After determining it was the battery he changed it for my wife and got her back on the road. I am so thankful for him taking care of my family!
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February 2024 by Eddie C.
Lady who answered was too lazy to look up my part. She was Not familiar with it. When I asked for someone else she said she is the only one and the other person was new. I think I would have been better off with the New person.
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January 2024 by Jamie Gilmore
Very helpful
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December 2023 by ServantofGod
Purchased a new Die Hard battery and within the first year the battery dies. Brought to this location for a replacement and they state they will not replace the battery until they have charged it for 5 hours for a retest.The battery tested bad.I needed the vehicle at that moment and they reiterated the need to keep and test for 5 hours.Vehicle, stuck on the side of the road, stranded, so wait 5 hours?After reading the warranty coverage, there was no indication that I must wait for a charge and retest.I could be wrong, maybe find in writing this inconvenient policy.The battery tested bad.
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October 2023 by Rick Olsheski
Been a customer for years. I feel they have the most knowledgeable staff. If they can't help, they can get somebody who can. Always has what I need on hand or at most next day.
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September 2023 by David Owen
They were professional in assisting my friend in testing her battery and charging system prior to her having to purchase a new battery for her vehicle. It made the experience easy and smooth.
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August 2023 by Poppie Briley
This location is A++! The guys there were quick and at-tentative They tested my car for a battery, found me a new one and installed all in under 30 minutes from the time I walked into the store. I love the convenience of this store to our residence as well. I highly recommend this location and hope they don't ever close it.
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July 2023 by Carrie Haws
Went in 13 minutes before closing on a Sunday & the young lady greeted me and was very helpful . However, the gentleman with the long hair, beanie & glasses was so rude and rolled his eyes at me. Wow, I didn’t appreciate that because I had a flat tire!
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July 2023 by Cory Forrest
Staff is incredible. Very friendly, courteous and professional.
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July 2023 by Elisa B.
Thank you to Matthew for the excellent customer service today! He helped me with my Freon purchase for my A/C and showed me how I can fill it up myself in the future. Will be back!
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May 2023 by Frank Murray
Good parts store. Well stocked and helpful staff.
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April 2023 by Laurie Pelow
The guys here are fantastic - usually my boyfriend is the one who picks up the stuff we need, and he always sings their praises, but this time, I got to experience it for myself! Knowledgeable? Check. Friendly? Double check. Enthusiastic about their work? Another check! Whatever the situation you're dealing with, they'll be able and willing to help you out, and they'll do it with a smile. 10 out of 5, guys - keep up the great work! ??
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April 2023 by Miguel Rosinski
Wow! Outstanding service! Mark helped me with so much in replacing my alternator. Ensured I had all the right tools (to borrow, for free) and had the right part for my truck. I fixed my truck in the parking lot in less than an hour and then Mark sent me off with a handshake, smile, and a bottle of water. This is my new go-to auto part store!
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March 2023 by Richard Murphy
Customer service is super, especially from Matthew. He helped me find the windshield wiper blades I needed, even though their computer system was showing that they were no longer available. He found another source and sent me there. Solved my problem right away!
