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January 2024 by Mia Smith
I didn't find anything I like. All the clothes are for the young generation.
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May 2023 by Andy Levy
Manager Jennifer was a total B! She has no management skills or customer service skills to even been the store manager. Couldn’t even keep a full staff after a week cause she’s that horrible! And the staff that did last were a bunch of thieves and liars!
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April 2023 by Holly W
Worst place to work at and manager during Aug.2013 (can't recall her name) was rude and full of herself. Also, worst place to want to shop at.
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December 2021 by Kenneth Sterling
They have all the staff folding shirts. One register open 20 plus people in line. I asked if they could open a register and was told no. It's Black Friday.
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August 2021 by a vigil
vv good
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August 2021 by Julian Reyes (King Julian)
Ive had 2 experiences recently at the Aeropostale in North Star Mall, San Antonio Tx.Recently I had a return, and for once, did an employee a manager as she identified herself, try to help me make the return into an exchange. (I used to work retail). She was knowledgeable about their merchandise, the fits, and the products. She was so helpful I bought more than I had intended to return.Second time I go, and a young lady offers zero help. I had a bag and was looking to see if there was anything I’d like in return. Nothing this time. I get to the counter and again no help. I was 1 of 4 customers and 4 employees and nothing. I made my return and left.I thought, I get Aeropostale doesn’t need to customer service their customers because the clothes kind of sells itself, but they can at least make effort to connect to people.If you shop here it’s likely you will find what you want but won’t get much help looking for anything. Unless the manager is there.
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July 2021 by Abby Vigil
vv good
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June 2021 by Daniel Gutierrez
Ive had 2 experiences recently at the Aeropostale in North Star Mall, San Antonio Tx.Recently I had a return, and for once, did an employee a manager as she identified herself, try to help me make the return into an exchange. (I used to work retail). She was knowledgeable about their merchandise, the fits, and the products. She was so helpful I bought more than I had intended to return.Second time I go, and a young lady offers zero help. I had a bag and was looking to see if there was anything I’d like in return. Nothing this time. I get to the counter and again no help. I was 1 of 4 customers and 4 employees and nothing. I made my return and left.I thought, I get Aeropostale doesn’t need to customer service their customers because the clothes kind of sells itself, but they can at least make effort to connect to people.If you shop here it’s likely you will find what you want but won’t get much help looking for anything. Unless the manager is there.
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April 2021 by Sariah
I can always find great deals, it's my favorite store.
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January 2021 by Mama Mo
Horrible customer service. Front door jean sale was mislabeled and did not honor what was labeled by accident. Music was so loud cashier and I had to yell at each other so we can hear one another. We were in there no more than 10-15 minutes and left with a headache. Jean's are of good quality but would not recommend going into the store at North Star.
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October 2020 by Vane Mo
Horrible customer service. Front door jean sale was mislabeled and did not honor what was labeled by accident. Music was so loud cashier and I had to yell at each other so we can hear one another. We were in there no more than 10-15 minutes and left with a headache. Jean's are of good quality but would not recommend going into the store at North Star.
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August 2020 by Team Total Landscape
I loved!
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June 2020 by Priscilla VillaRReal
Good service
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June 2020 by Emmanuel Olagunju
They gave a very good customer service
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June 2020 by Brenda Ingram
great & helpful young ladies
