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July 2023 by Vanessa E
Not only did they try hard sell me, to the point that I had to ask for my personal car keys multiple times so I could leave, I found out from my bank that they lied to me about how they would submit the credit application I submitted through their dealership. They assured me they would request credit specifically from my bank. They did not. This left me with a credit pull to unknown lender(s). I will have to do another credit pull through my bank to purchase a vehicle. One of the managers also told me that he couldnt tell me the total cost of a vehicle. He would only tell me that he would make the monthly payments work out to $400 a month.
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February 2019 by Richard Guerra
Horrible car dealership.Intrest too high and cars are no good.Half there lot has been in accidents. MANAGEMENT IS RUDE
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September 2018 by Raylynn Ford
This place is amazing! And they really do try to help people! I love this place. I would definitely recommend.
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September 2018 by Yamaira Berumen
La peor experiencia que he tenido en comprar un carro usado.. Compramos una Land Rover y no teniamos ni dos horas manejandola cuando se calento. Hablamos con el seí±or ke no la vendio ( Joe) y solo dijo asi llevensela, porque somo de Odessa, y aya la arreglan. Y desde ahi la disque arreglaron a la semana le.pado lo mismo le hablamos a Joe mando recojer la Land Rover nos hablo a la semana ke fueramos por ella ke ya la habian arreglado.. Fuimos otra vez por ella hasta San Antonio. En menos de 3 dias se empeso a calentar otra vez la tuvimos ke llevar esta vez nosotros porque segun Joe ya no podia mandar por ella. Y claro cuando ha le con el para decirle ke estaba otra vez descompuesta se porto super rudo y superior. Se aferro tuvimos ke llevarla otra vez hasta Sa n Antonio... Omg!!! Me acaba de hablar diciendome ke ya esta lista otra vez!!!!! Y claro ke desde la ultima vez ke la llevamos le dijimos ke ya no la keriamos. Y todavia nos habla para decirnos ke si la keremos... Que problema con estos seí±ores. No recomiendo ke vayan ahi para nada ahora afueras tenemos ke kedarnos con ellos porque no kieren regresarnos nuestro dinero que dimos del down payment!!! Nose porque siguen vendiendo carros a la gente.
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May 2017 by Veronica
I've never been treated so well in a car dealership. Moses was amazing,. Very professional knowledgeable . They financed me very fairly with affordable payments i've been struggling to get to work, and now I got a better job because I can drive to work. This is a used car that had one owner they gave me a free Carfax report and everything checked out amazing deal. I bought this car six months ago and still going strong no maintenance problems.
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May 2016 by Greg Gonzales
I bought a Ford f 150 from them about a 2 months ago. The first 5 days the check engine light came on, we called them and they said it could be different reasons why it came on. We took it back so they can fix the issue. They changed the catylic convertors and problem was fixed. Then about a week later the truck was messing up again. It was sputtering at 40 mph. Told them again then they calmed to have fixed it, they said "we took it to the ford dealership and they fix it." Keep in mind it was a month process. So for the first month I only had my truck for about a week and the rest of the time they had been fixing it. I finally got my truck back and thought no more issues, but no, still acting up and doing the same thing. Took it to my mechanic and not even 5 min he told me what was wrong and how to fix it. He changed the spark plugs and 2 bad coils. Essay fix. Don't know what or where they were taking the truck but it wasn't good. DO NOT RECOMMEND buying your vehicles from here.
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February 2016 by Margie Torres
I'm a single mom and my daughter and I needed a car bad.Well after going to about 10 places including Alamo Downtown they were the place I came back to.Moses was so nice and very honest, advised of things other dealers should have but didn't. Out of all of them he/they was/were the only one to help me with my credit situation but also they not only dropped the price for me they found me a newer car,cheaper, lower payment, and has less miles then the car I wanted the day before at another dealer who just jacked the price up on me.I recommend them and especially Moses to everyone! Thank you guys,we love our new car 😀ðŸ‘
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June 2015 by Paul Patron
I used to have bad credit, and gave Alamo a try at their downtown location. Got me an old 2001 Hyundai XG300, and after 3 years of establishing my credit, traded it for a 2013 new Corolla!!! ... I have since traded in that 13 for a 14, and really like my ride. Moses, adn George was very helpful, and liked his honesty in helping me with my choice. Thanx guys,~ Pauly
