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March 2024 by Brad Drake
Alamo Heights Collision Center has now repaired 3 of my vehicles. They have done an outstanding job. Their work is professional and completed in a timely manner. They have wonderful customer service. David, the service manager, is very personable and made the whole experience effortless on my part. AHCC technicians are perfectionists. I am very meticulous and after they completed their work, the car looked brand new. Awesome craftsmanship, attention to detail and professional work is what you will receive at Alamo Heights Collision Center. I am very pleased with their work.
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February 2024 by Michelle Tremblay
First class service and communication. I hope I don't have to go there again, but I would let them work on my Tesla anytime
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January 2024 by Carlos Gonzalez
Very professional and corteous service. Car was ready to go according to their initiañ promise date!
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December 2023 by Nadia M.
!! BEWARE!! If I could give a 0 review I would. I do not recommend these people to take care of your vehicle. Took my Jeep in mid September and there was so much miscommunication about what was supposed to be repaired and what they "repaired" was spray painted on the leather seats of my Jeep. We had to let insurance know and they took in again for repairs and then this time we went back to pick up they said the batter died because they left the lights on and made us go get a whole new battery. And even then not everything was done. After that event they let us know that the parts are on back order. So I barely got my Jeep back in the beginning of December. Please don't waster your time with this body shop.
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December 2023 by Michele Gilbert
Allstate sent my son here for the body damage repairs on his Alfa Romeo Giulia. They did a beautiful job! Absolutely beautiful - can't even see where the damage was. Thank you Christian!
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December 2023 by Ronald Murray
This business has excellent customer service. The personnel are extremely professional and they go above and beyond to ensure the customer is satisfied. They stand behind their work. I highly encourage anyone requiring collision service to try this company.
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October 2023 by Steven L.
Not your local repair shop. One should respect the knowledge and experience needed to repair the body of a car. It is an art. It is hard to find artisans and they should be paid. But I found the experience at Alamo Heights Collision Center exploitative and non-transparent. Well documented in the end...to the account of the repair shop. I discovered the windshield cracked upon picking up the repaired car and instead of accepting that it probably cracked during the 10days they had the car up on a jack working on it...and photos that the window was NOT cracked when it arrived, the owner Carlos himself said it must have been impaired when I dropped it off, even though the car was photographed. Bad luck is bad luck, but relationships think long term, this owner is indifferent to client experience. The minor work done was nothing notable for the price...not even a clean floormat for a $6,000 job. Sincerely, Neighbor
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October 2023 by John Mireles
Excellent service! I have brought our 2 Tesla vehicles here for both minor and major body repairs. They kept me updated throughout the entire process. I highly recommend them to anyone wanting personable, honest service without gimmicks.Services: Painting
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October 2023 by D J
Amazing service and flawless repair. I too my Tesla there to get a dent and repaint. When I got it back it was as like the dent never happened. I would definitely take my Tesla back there for future repairs.Services: Painting
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September 2023 by Brian B.
Very FAST, communicative, professional. Highly recommend this spot for smooth repairs.
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September 2023 by Ai Holwick
Awesome!Gave us updates promptly and my Tesla was fixed very nicely and came back clean in and out.Had a terrible experience with other Tesla authorized collision center in west side so I was very nervous but Alamo Hights collision did great job.Front desk staff is very polite and responsible too.Thank you so much for great service especially Kane!Services: Painting
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September 2023 by A MH
Awesome!Gave us updates promptly and my Tesla was fixed very nicely and came back clean in and out.Had a terrible experience with other Tesla authorized collision center in west side so I was very nervous but Alamo Hights collision did great job.Front desk staff is very polite and responsible too.Thank you so much for great service especially Kane!Services: Painting
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July 2023 by Sweety Vega
My experience with Alamo Height Collision Center was Phenomenal! 10/10 recommended!!!Christian and staff were very quick and efficient to our needs. I had approx 6months of ongoing back&forth with my insurance adjuster to get my case started and car fixed. As a victim of a hit you know the process will always take longer .So I proceeded to attend Alamo as my adjuster kept extending my case(no case created no approval done yet), I communicated my frustration with Christian & he was quick to get my case approved ,vehicle parts ordered and fixed! With one car the transition to Enterprise was no headache we got picked up and dropped off at enterprise with our rental ready to go. 2 weeks in my car is ready and Rental return was taken care of. Just simply a wonderful experience no headache what so ever with Alamo Height Collisions you’re in great hands, hands down ?
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July 2023 by Deshawn Williams
Got into a really bad collision on the highway with a giant box someone dropped off a truck. Felt like my Tesla blew up.They fixed it, got everything put back together as good as new. They even went above and beyond to get my car back to me sooner.Can’t thank everyone there enough, especially Kane & the entire front desk. Very responsive and helpful team and staff.Services: Tires
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July 2023 by juvencio zamora
The repairs were great- I want to so badly give them at least 4 stars. However, as noted in other comments, the customer service is poor. Most importantly, they did not own up to additional damage on our brand new vehicle that was not there when put in their charge. While not ground breaking stuff, it will probably cost us ~ $300 bucks to replace damaged/scratched parts. The case manager there would simply not budge and refused to remedy the situation. Unfortunately the value is not enough to warrant opening a new claim, so we'll be out of pocket.Service: Body & Trim
