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March 2024 by Stefani Clemmer
Pablo was great and easy to work with!
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March 2024 by James Lay
Alamo car rental was wonderful. Did the online pickup and Jeff at the drop off point at San Antonio airport was super nice and made the experience easy! Thanks Alamo!
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March 2024 by Charlotte Chew
I had to rent a car bc mine was in the shop, an already stressful situation. I booked with another company and they couldnt accomodate my booking so I went to see what rates Alamo could offer. AL helped me out, was super friendly and understanding. He got me a rental pretty close to the price my online booking with other company was. The car was really nice. When I checked in Jeff was super friendly and helpful. His manager checked in with me to see how my experience was going and to tease Jeff. They seem to have a fun work environment and good rapport with each other and customers. I'll definitely book with them again, but next time hopefully for vacation and not bc my car's in the shop! Great, caring human beings work at Alamo!
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March 2024 by diane erhard
We had an easy pickup and drop off at the San Antonio airport which made our trip a breeze. T, took great care of us!
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March 2024 by Maria Villalobos
Great price for my rental with excellent service.
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March 2024 by margaret norton
Jeff made the return of my vehicle very easy. Not only was he pleasant but he was also very helpful. He gave me the directions that I needed to get where I needed to go in the airport!
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March 2024 by T-roy
Quick and easy process to skip the line by pre registration online. Good clean selection of cars. Very easy return process as well. Add in the value and I will definitely rent from Alamo again.
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March 2024 by Marshall Lee
Alamo offered no desk services which we took advantage of and the process was smooth and time effective.
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March 2024 by Zinnia White
Bypass the Counter option is so great. Car Attendants quickly connected me to a Nissan Rogue!
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March 2024 by Ellen Kirking
Rented a car in San Antonio Airport. Excellent service from getting to returning the vehicle. The return staff were truly amazing. The car was so clean and they upgraded me to a bigger vehicle. Thank you Alamo
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March 2024 by Paul Martinez
The checkout process was not as easy as I thought it would be since we already had a reservation - however, the staff was great and worked right thought it. Made the experience not so bad... I was nervous about the check out when said 'I don't see your reservation'.... but all turned out good.finding the car was a little challenging but found one that just got parked and washed. While washing the outside of the car the inside windows NEED to be cleaned also. This was a safety issue for me... so we had to find a place and clean the inside windows... there was such a film build up that you couldn't see out the back window.The car was in good shape, but the cruise control was not enabled, and I couldn't get it work... so our long trips were a bit of a foot cramp.... Also, make sure you have a USB C - there was no USB for the phone charger.The check-in process was pretty good. We filled the tank, but when we were checking out the person said it only showed 2.2 gallons and they were going to charge.. but showed the guy and he took care of it and we were on way.Overall, pretty good.
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March 2024 by Britney Isner
So easy to book online and when I got there the gentleman that helped me gave me a free vehicle upgrade. They made pickup so easy. Drop off was a breeze too!
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February 2024 by Candace Moreno
everything went great and quick at SAT airport, James was nice and helpful
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February 2024 by Diane P. Larkin
Great car, traveled well. Easy to do the QR code check out rather than waiting on line. Only issue, the inside front window was "smokey", needed to be cleaned, only bothered us when driving into the sun. Customer service was great!
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February 2024 by Gregory Dixon
In and out. Great value. All staff members were very nice and pleasant and had me on my way in no time
