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April 2024 by deana chavez
Isaac DeLena was so nice, professional and kind!!! What a great experience!!! I am so happy with my selection of glasses and sunglasses, thanks to Isaac for helping me!!!!!!!!!!!!!!!
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March 2024 by Esther Martinez
A young gentleman by the name of Miguel was very kind, and explained the different options of type of lenses I could get along with the different prices. Thank you Miguel for being so attentive, and informative.The young female doctor was also very kind and informed me of all my eye changes. Did not get her name. Had very long hair, pulled back.Mrs Mary E. Martinez
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March 2024 by David Bonnette
Isaac was very helpful
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March 2024 by Jane Wade
Efficient, low pressure experience.
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February 2024 by Adrienne Campuzano
1.30.2024-Today I got an eye exam and purchased glasses at America’s Best. Everyone that assisted me through the entire appointment was very friendly and pleasant. The customer service was great. Tyler helped with ordering and customizing my glasses. She is very knowledgeable and is a very nice to person to talk with. I will buy my glasses here in the future because of this experience.
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December 2023 by My Beaver's Unit
I unfortunately broke my only pair of glasses.So I made an appt at America’s Best 22026 n hwy281 on the same day.. We have been here many multiple times for my husband and son, but it was my turn..My experience with Americas Best is beyond words .. the GM “LILLIAN”was so unbelievably kind and helpful.. she wanted to make sure my experience was wonderful, easy, and enjoyable.. Lillian was absolutely such a fantastic Manager.. I would also like to give a thank you to the other employees that also were unbelievably great..Dr. Luevano did my exam and she was excellent..Jenna, Olivia, Jacob, Brittany.. all amazing employees wanting to give each customer the best experience possible.. we are loyal customers and I can’t say enough about this location and staff.. Shay H
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December 2023 by Cal h
Fantastic! Lost my last pair of RX glasses, made an appt online at 0800 for 1110 same day, complete eye exam and 3 pair glasses on order and out in 1 hr! Unbelievable!!! Staff was great especially eye Dr and fitting specialist Olivia. An over all A+ rating, which I don’t give much. This was my second time in 3 years. Now, won’t go anywhere else! Military discount too! Luv this place!!!Forgot to add they even have a second specialist come over and agree/disagree with the fitting person on frames fitting and lens fit. As an auditor, I find this great QA! Something not done in most shops!
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November 2023 by Alexis Valdes
I’m not sure why everyone complains so hard about this place. It’s super clear when you make your appointment to come early. If you’re late & they can’t see you…that’s on you. Everyone that I encountered was friendly & accommodating. Doc Mercedes was professional & quick. Jacob & Breann were super helpful, as well as everyone else. Fingers crossed that my glasses come in quick. Thanks guys!!
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October 2023 by Sandi Waclawczyk
I am new to wearing glasses. Jenna was so helpful. I did not realize my glasses had a warranty. So instead of needing to buy a whole new pair she got me a replacement pair! Now I have the money to buy prescription sunglasses!!! Thanks Jenna!
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October 2023 by Sean Baldwin
Never again! Wife was given an incorrect prescription. When we returned and informed them of incorrect size, we were told that she needed to finish the trial pair before making a change. Several weeks later, we returned to correct the issue. After waiting for over an hour after the scheduled appointment time and pointing out the incorrect prescription, the doctor told my wife to "have some respect".
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October 2023 by Conrad A.
This was the fastest, easiest eye exam I have ever had. Highly recommended, the optometrist was very nice.
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August 2023 by Shenandoah Woodward
After my dog ate half of my glasses (literally), I came here to get another pair. I had a great experience with the tech and the doctor, Dr. Luevano. They really know their stuff and are highly efficient. I was in and out within 30 minutes. Also, big shout out to the store manager, Lily, always is incredibly helpful and friendly!
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August 2023 by asma
If I could give this place 0 stars, I would. Never in my life have I come across such unprofessionalism from a doctor and her staff. I had an appointment at 4:45 and walked in 5 mins later due to traffic on 281. First thing I noticed was that no one cared to greet or acknowledge me when I walked in despite a group of staff members sitting at a table in front of the entrance. A technician walked over looking miserable and I told her I had an appointment @ 4:45 and gave her my name. Without pulling up my information, her first response was that they have a 10 minute late policy and the doctor will not see me. I said that’s fine but it’s 4:51 and I’m still within the time limit. She abruptly walks off and the manager comes over a minute later. The manager repeats the same thing to me while also adding the doctor is not feeling well which is why they won’t see me. I show her the time on my phone which was 4:52. Her response is “I’m not saying you’re lying but we don’t have cameras in the building that prove you are telling the truth.” I’m literally standing in the store showing you the time and her response is to indirectly call me a liar. This is the true definition of gaslighting. At this point I’m so confused/frustrated but I’m also weary of the doctor. If you are feeling under the weather, you need to notify your patients ahead of time rather than canceling on them last minute. I asked to talk to the doctor but was turned away. It was 5:10 at this point and honestly I can’t trust a doctor to do their job correctly/honestly if they lie about the time/or their health in order to avoid seeing patients. It was supposed to take no more than 30 mins but instead it had become this big ordeal. I ended rescheduling at the lacantera location which was night and day compared to this place. Steer clear of this location.
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July 2023 by Faizah Ijaz
Arrived 7 minutes late. The front desk said they wouldn’t take me because the optometrist wasn’t feeling well and they have a 10 min late policy which clearly shouldn’t have been applied to us. After unwillingly taking me, the optometrist, Mercedes Luevano, was passive aggressive behind closed doors during the appointment. I was so uncomfortable so I scheduled my unfinished appointment somewhere else. Extremely unprofessional location and optometrist.
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July 2023 by Hannah Fabbri
I went to this location on Monday and had a very quick and easy visit with everyone smiling and assisting me. Unfortunately I left without one of my perceptions however when I called today Lillian answered the phone greeted me very positively and helped me through the information I needed to get. She was very patient with all my questions. Thanks!
