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March 2024 by Truth
Poor experience. This location has the worst management- lazy and apathetic. Dirty and broken equipment. Don’t waste your time coming here.
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March 2024 by Michael Clancey
Professional service and terrific staff
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March 2024 by Melissa Barnes (Mel)
Ive been coming to this location since 2019. The door rarely ever works to get in. If youre part of the 4am crew like me, good luck getting in half the time. Ive had referrals sign up under me and never received the free month. Ever. Theres never any cleaning wipes!! Probably the dirtiest machines bc of this alone. Every single station is out and its 5am. All the trash is full and over flowing at 5am too! And not a single wipe in sightOther than the constant door issues this location is ideal for those looking for a small lowkey gym. Rarely super busy anytime ive come. The quality of the machines are okay but seem out dated and the same units are broken, often. Theres holes in the padding of chairs and arm rests. similar size locations have way more machines to offer but this one has the essentials. However if youre looking for quality, cleanliness and aesthetics this place is not it. If you want your $50 worth a month go to the tezel location or anywhere else. Out of all the anytimes ive been across texas to carolina, this is the dirtiest and dumpiest. For the price, Golds has more to offer at this point and is now cheaper than anytime fitness which is a considerable point as well.
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February 2024 by John Park
The lady who works there provides bad customer service. After I cancelled the membership, I called multiple times, left messages to get a receipt but no answer.
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January 2024 by Kirk
Incredibly rude and unprofessional staff. Very passive aggressive, and will make canceling incredibly difficult for you. Take your business elsewhere, for $50 bucks a month you can get much better than this.
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January 2024 by Leticia Alvarez
The gym is a nice one. The equipment is clean and organized. I was very excited to join this gym. However, I have been trying to get registered 3 times already and the manager there keeps forgetting to input my information on the computer. On my appointment day the manager said technology was down but the next days she could have called me to reschedule and failed to do so. She keeps saying I need an appointment instead of taking me in right away when she is available. I believe there needs to be better communication and follow through with prospective members. I identified several deficiencies in the way that particular location is managed. The delay in providing immediate and positive services to members will definitely have a negative impact in the future.
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January 2024 by RF
These guys suck at their job.
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December 2023 by Joveal Algara
I don't typically write negative reviews, but the interaction I had with the lady (didn't catch her name, but wore glasses) that worked the evening of Dec 18th was extremely rude. I understand people can get busy with other clients, but I've worked in that kind of industry before and no matter how swamped you get it's not professional to act rude to someone. Overall, I will not be enrolling at this location due to the customer service.
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December 2023 by amanda
Came in looking to switch gyms. Did not get a welcoming feeling. The person helping me didn’t even offer to show me around (like the other location I went to did). Didn’t even discuss prices with me. They obviously don’t care to receive any new business because I was told they are unable to sign anyone up because there system has been down for over a week and she said they just been sending ppl to the other location. Will be sticking with the gym I currently have! I def do not recommend this facility
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October 2023 by Christopher Cortez
First time back in the gym in 8 years. I have had an outstanding experience at Anytime Fitness! Ms. Dallas, the manager, was incredibly helpful during my free trial and sign-up process, and the convenience of handling everything on my phone was a big plus. The gym is clean, simple, and ideal for someone getting back into working out. The workout atmosphere is great, and the equipment is excellent. What's even better, my buddy recommended the gym, and he received a free month, which has allowed us to motivate each other. It's a win-win all around!
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October 2023 by Elbert Washington
Great place to workout. The staff is amazing. Mike Thomas is the truth. He is my trainer. Very efficient, safety is a big when working out with him. He also makes sure that you are during the exercise correctly without injuring yourself. It is safe. You can only get into the gym if you are member and you can only use your key fab. Overall, great gym and great people.
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October 2023 by J Sprague
I enrolled through active and fit with usaa. And the process was very easy I was able to send details through email and text so I didn't have to come in person, since I work night shift. When I go to the gym at very early hours in the morning it's quite nice the gym is well lit outside. Dallas helped me with the process we had a minor key fob issue but he immediately fixed it for me. The equipment was well maintained from what I've seen so far. The bathrooms were clean as well.
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September 2023 by Trixfinity
Had a personal trainer here, Coach Mike Jordan, and got switched to another gym due to company management. Its absurd. I paid and entered a contact with Mike, not whoever you decided to give me. Kinda crazy how I'm gonna pay 500 a month just to get passed around like a plastic ball. Please fix your truecoach. Good gym, but can't give anything over 2 stars until this is fixed.
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September 2023 by Josey Gamett
Gym used to be good…new management came in and gym is dirty, equipment will stay broken for days or weeks at a time, toilets don’t work half the time, drinking fountains don’t work right, gym is hot usually around 80 degrees. Temperature could be controlled better if the blinds were kept closed in the afternoon but manager won’t close them until they auto close on a timer around 5:30 pm after the sun has super heated the gym. I have asked a couple times to close them because of the glare off vehicles in the parking lot and he just says no they will close when the timer closes them. And this location gets super busy from 2:30-6. I’ve worked out at 3 locations this is by far the worst.
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August 2023 by DENISE DELGADO
Gym and management has been a huge blessing! Gym is always cleaned and stocked with cleaning wipes. Every time I have questions or need anything the manager is quick to help me. I have never stay consistent at any gym but I have been going for several months to this location due the experience I have been receiving. Thank you!!I am actually starting to see results in areas of my body I am targeting and my stress level has went down with my new work out routine.