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December 2023 by Joe Gutierrez
Definitely help me out in a crunch, Ian gave me some clarity the best to approach fixing my Macbook gave me some education that can help me with my future purchases and also a place I can count on with trust integrity thank you Ian for making my business life a lot better.
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September 2023 by tinsley simpson
Bravo! Ian was so fast, so kind and helpful when my MacBook Pro screen needed to be replaced. It was a more substantial repair than I had hoped for, but I feel like I MADE MONEY by not having to purchase a new computer! I would have spent 3 times as much replacing the whole computer…Ian sent me pictures of the inside of my computer the same day as I dropped it off and provided a detailed analysis. After I confirmed the repair he had it ready in less than 48 hours. I recommend him highly!
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September 2023 by Dan Stone
Exceptional customer service. Ian was able to locate and ship a part for me when Apple, Inc. could/would not. His attention to detail with respect to asking the appropriate questions, exhibiting a respectful attitude, and answering questions in a timely matter did not go unnoticed. Superb experience - would definitely use this company again.
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September 2023 by Nikki Martinez
We will only take our computers here from now on! We took our Mac desktop to 2 other people who couldn't fix it, took it here and was fixed within 24hours. Highly recommend.
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July 2023 by Britt Hill
y’all, just skip the big box apple stores and come here. i couldn’t get back into a 2017 macbook air my brother in law sold to me after he wiped the drive, and Ian fixed it in less than 24 hours. fast service, good price, and it works good as new. ??
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April 2023 by Duke Judgment
This man was so helpful and very honest. I was told i needed a battery replacement at other stores. When i brought it here the nice man observed and found all i needed was a new charger. He even cleaned up to make it faster. Little did i i know my mac was a bit slower due to all junk i had and created some short cuts. He was so kind and didn't charge for the time looking at it. He's earned a lifetime customer here and i will send everyone i know his way. Thank you again sir, may God bless you
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April 2023 by michael scullion
This was a great experience and Moris is very honest and easy to work with!!! Communication was top notch and I will recommend to my friends for sure!!!
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March 2023 by Beyond Reach
Amazing service and great guy overall, he deserves all the 5 stars!So professional and helped my partner and I so quickly with our MacBook repair, we are satisfied with his service.Recommended, 10/10.
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February 2023 by Dvir Bar-Gal
Morris was quick to take care of my MacBook and asked for a very reasonable price. I picked up my laptop within 90 minutes from the time I brought it in.Kind person to work with. Most recommended.
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February 2023 by E
I had water damage to my MacBook. Shopped around and came here since it was fairly inexpensive and could get it fixed the same day. Once I received my laptop back, it was not the same one. Mine had very specific identifiable things on it which weren’t there when I received it back and on the “about this Mac” the serial number changed and the hard drive went from 2015 to 2012. When I asked him about it he said “you should be happy we fixed all the problems.” Friendly guy but use at your own risk and take note of your laptop and serial number beforehand.
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December 2022 by
Very good service. Thank you for the outstanding customer support!
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November 2022 by Jim F.
Great service! And great selection of preowned apple products. They have repaired several machines for me and I won't go anywhere else.
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October 2022 by AD T.
Prompt service and thorough explanation of what they did. Reasonable prices especially considering it is a Mac specialty shop. Will definitely use again.
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October 2022 by Abby H.
Multiple notes in my file stating I wouldn't be in the state and to contact me by email ONLY. Never once tried by email, only by phone. Any time there was actual communication between me and the store, I was the one to initiate it. Terrible customer service by Edward. Eventually ended up trashing my computer without notification. (This computer has multiple phone backups from a deceased friend that her dad requested from me. This store unfortunately broke his heart when they recklessly destroyed the computer.) Very confused with how the reviews are this high. (You should see their BBB complaints.) Very disappointing, and will always direct others to the MAC store in Austin. Such a shame.
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October 2022 by Sasha K.
I took in my 15'' 2017 MacBook Pro because the screen kept flashing while charging, it randomly ,,grey-screened" , the charger would repeatedly connect/disconnect, it would drain while charging, etc. When I dropped off the MacBook, they refused to accept my charging block and cable (important detail) and only took the laptop. 2 days later I get called back, I get told the OS needs to be re-installed and the battery needs replacement. Total cost was USD 260 if I remember correctly. I denied repairs and took it home and got charged USD 60 ,,bench fee". I get home, and on roommates suggestion, I plugged the USB C charger into my iPhone wall plug instead of the 87w MacBook block. It immediately charges without an issue. I plug it back into the 87w MacBook block and it has the same issues as described above. This shop would have caught this error if they had accepted my charger. Not sure what kind of shop would have a diagnostic process that doesn't rule out ANY and ALL possible problems... Ended up buying a replacement block on amazon for USD 30 but now I am out USD 100... at least I didn't pay USD 260 for the ,,repair".... wonder what would have happened when I returned with the same issues.
