Armstrong McCall is a business that caters to licensed cosmetologists. The reviews suggest that the company has a limited stock of items, and some customers have had to go through a bit of a hassle to make an account due to the strict policies. However, the majority of the reviews praise the excellent customer service provided by the staff, particularly Julio and Luz, who are described as friendly, helpful, and accommodating. Customers appreciate the staff's willingness to assist them with their purchases, including carrying heavy items to their cars. Overall, while the limited stock and strict policies may be a drawback for some, the exceptional customer service seems to be a highlight for many customers.