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April 2024 by Nichelle Watlington
.I had to say good morning twice to the receptionist before she finally said good morning. After I checked in it was amazing. Covered my dental plan and doctor provided me with several options for my future care. X-ray lady was superb and thorough.
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April 2024 by Mignonne Brumley
Everyone gets 5 stars. Friendly from front door to the dental assistances to the insurance. I love my dentist and the whole staff.
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March 2024 by Joshua Pedraza
Adriana did a great job with x-rays ! The doctor went through each of my options and helped me understand my treatment plan. I highly recommend this office !!!
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March 2024 by Cassie Carpenter
100% the best dentist i have ever been to. Not only do they have the kindest staff but they do extremely thorough work. Aspen offers payment plans as well which is very hard to find.
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March 2024 by Catrina Christopher
Everyone was very friendly and relaxed. I had a short wait to talk to the office manager about the quote for my dentures, but someone kept checking in with me.
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March 2024 by J B Heard
People were great! Signing in with tricky tablet was no fun, and I had to repeat process after timing out. Dentist and assistant were very professional! Costs were stunning....
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March 2024 by Gelyn Rogue
Really enjoyed the people here. Everyone was very nice and quick to be sure I understood what we were talking about. I will also say Adriana was very humorous, which made the uncomfortable X-rays go by smoother
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March 2024 by Amy Olsen
The staff is friendly and detailed about their services.
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March 2024 by annabella shandley
Making an appointment as a new patient was super easy and straightforward. Upon arriving the check in process was very fast and didn’t have to wait at all before I was seen. The staff was super nice and explained and answered my questions and concerns I had about my teeth. Jenni had helped me set up my next appointment and was super helpful. The entire staff is amazing I really recommend coming here because it’s in and out process and they answer all ur concerns and even explain pricing really well:) thank you for helping me out ?
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March 2024 by Jessica Becker
They lie about your teeth, screw up the fillings, over charge you, and then refuse to bill your insurance so you get sent to collections.First off, this is a chain. The dentists come and go, same with all the staff, so you will never get continuity. Why don't they stay? My guess is it's a bad place to work. Local dentists have never been so incompetent as the ones I have seen here.The dentists are bad.They're probably working in this mega corporation chain owned office because they're fresh out of dental school or they can't get a job at a regular dentist office because they're not very good at their job. I'm not trying to be rude or mean, I'm telling you my honest experience and I'll give you two examples. The first dentist that I saw here drilled the filling so large that food constantly gets stuck in the hole. I don't have good teeth, I've had so many feelings in my life, this is the only place that this has happened. Where when you go back to tell them they will then gaslight you and tell you that it's normal.But this didn't just happen to me.They did the same thing to my husband.My second example will be the new dentist who came in after the first one quit because she had presumably had enough of working in this dump, who told me that I need braces because all of my teeth were shifting. Now this is very strange because over the last year that I had come to see them, the x-ray machine had not been working so he had absolutely no x-rays to look at and actually tell that my teeth have been shifting.They've over charged me and credited my account WITHOUT INFORMING ME more than once, the only way you will know is at checkout when the procedure is somehow less than it should be.Finally, if you change insurance providers, they will not bill the new insurance provider. Maybe it's a policy they have in order to grift people, or the billing staff at this office is so incompetent that they don't know how to type in new insurance information, or perhaps everyone on staff just quit between the time I gave them the new insurance and the time that came to bill it. But they never sent me a bill in the mail, they just called me and told me to pay, repeatedly took my new insurance information and assured me it would be taking care of. Wouldn't you know one year later? I am now in collections for a bill that I never even received because they are unable to type in new insurance information.Don't bother trying to call the office. It goes straight to pick up and hang up system, and when you call the big office or the Billings department you'll be sent directly to another country to speak to someone who refuses to offer any confirmation they actually did what you asked and the only way to find out is to call again "in three weeks."But hey the good news is, if they are able to get paid by insurance they will credit your account. That's right, you will still be expected to pay the collectors on a debt you have paid and the only way to recoup your money will be to go back to the office that scammed you.
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March 2024 by Linda Stricker
Everyone is very friendly.I went for dentures and they did a very good job. I am pleased. They also made them quickly. I recommend them.
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March 2024 by Theresa Pomerleau
Compassionate, caring, and non-judgmental. I brought in someone who is anxious about seeing a dentist and being shamed. They were very professional and gentle at the same time.
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March 2024 by Alma Chavez
The staff are literal angels! Every single one of them. Seriously. Everyone is so kind and knowledgeable. Aspen dental(this location specifically) has changed my wife’s perspective on dentist appointments. She’s no longer fearful of them! They have the same energy- very welcoming each time we go. They do a great job with getting you in as quick as possible. The hygienist is great at what she does and knows her stuff. We are lucky to have Dr. Dylan as well. I would definitely recommend coming here for your dental needs!
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March 2024 by Deborah Kelso
Staff is always professional and kind.
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March 2024 by Jamie Lynn Spengler
Dentist didn’t know what’s causing my tooth pain. Said he had to refer to someone else. Then they tell you that you need all this work done then charge way more than other dentists to do it!! Will not be going back!
