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January 2024 by Erick Danielson
The facility and the staff were very nice and pleasant. However, when it came down to what I needed to have done, the total cost was over $18,000. After looking at the itemized list when we got home, there are some charges on there I didn’t agree with. is the dentist said I needed for root canals and four crowns but the list that I got says I needed seven. Not sure what’s going on there. Also. Also, they wanted to remove some bone in my gum that was never discussed. The hygienist told me that I needed a deep cleaning, which, of course I agree. But on the itemized list, I was being charged for just about every tooth that was being done plus a water pick, I told the hygienist that I have one so right now I’m a little discouraged. After being with Aspen for so long and heavy more work done when we lived in Tennessee and only paying $2000 and I have less work that needs to be done and it’s 18,000 I just can’t handle that.
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December 2023 by Anthony Cutrona
I was experiencing a toothache and driving near the Aspen office I’d been to last year. Although I had no appointment, they welcomed me as walk-in. Within minutes, I was having x-rays. The hygienist and dentist thoroughly explained my issues and proposed treatment plan. I then met with admin staff and reviewed costs, insurance and financing. Payment plan was affordable and treatment appointments were scheduled timely. Even took home new state-of-the art electric toothbrush/flossing system/products! Service was professional and courteous. I was very pleased and grateful.
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December 2023 by Margaret Lehman
I’ve been looking for a decent dental office for my dental needs. I think I finally found it. Every one was professional and efficient . I’m happy to get started with my plan for my new smile.
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December 2023 by Bao Luan
My wife has toothaches and I took her to Aspen Dental to have the two bad teeth removed hopefully to eliminate the pain . Unfortunately , the doctor that did the procedure , I believe his name is Hansen , removed the wrong teeth . Instead of removing the two bad teeth that caused the pain he removed two perfectly normal teeth . I paid almost $900 for this simple procedure out of pocket for nothing and also lost two good teeth . When I asked for my money back not only he refused but has the audacity to tell us that if we want to have the two bad teeth removed we have to pay another $900 , imagine that . This dental office is definitely not professionally managed !!!
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November 2023 by Queen Eternity’s Channel
I loved this place they help me even when I didn’t have the insurance. They did amazing very professional and very helpful they found plans to help me on getting help. Thank you guys you were amazing have a bless one!!!
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November 2023 by Thomas Matthews
Very nice! Everybody there was very nice and professional. I would recommend Aspen Dental to everybody that I know.
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November 2023 by Terry Dahl
I wear dentures and one of my front teeth broke off. I went to aspen dental and within one hour, my dentures were fixed and it was really affordable.
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November 2023 by MF Rodriguez
Scheduled appt called numerous times.no answer . Took time off fr work show up am told my appt was cancelled no one called me and no one was answering ph. Lady said they were busy... I guess taking amongst themselves is their definition of busy. Bad customer service they don't value your time.
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November 2023 by Victoria Hedstrom
The dentist Dr. Hansen was great and explained my dental plan to my understanding so I knew exactly what needed to be done. I also needed him to call me for an emergency and he got back to me as soon as he could and sent me in some new meds. The dental hygienist at this office is also amazing and so gentle with my cleaning and walked me through the after cleaning guidelines.
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November 2023 by Susan Legan
My dentures are beautiful. Not only is my smile back but also Miss Ashley worked very diligently to make sure they fit perfectly. I’m very pleased and highly recommend Aspen Dental.
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October 2023 by Heaven Haley
This place is a for sure 10/10. I can't believe this place even has bad reviews. I have always had dentist anxiety; I was extremely scared and nervous walking in, I hadn't been to the dentist in years and was extremely concerned about my teeth and gums. ALSO, side note: this place takes emergencies if needed and were able to take me in the same day I called. Every single person at the Austin Hwy location was extremely welcoming and so so kind to me. They were so informative and helpful. They thoroughly answered all of my questions and concerns. I have to reiterate how kind and caring everyone was to me. I was definitely in good hands. I always hated going to the dentist but this place has me looking forward to my next visit. On top of everything, it is extremely affordable. I don't have insurance and was highly concerned that I'd be thousands of dollars in debt. They have payment plans, etc. and will work with your budget. I loved this place so much. I have recommended it to everyone I know and I will be continuing to come here for as long as possible.
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October 2023 by Natalie Ouellette
I had to have a tooth pulled and hoped it would be easy. Dr. Hansen had my tooth out before I knew it. There was no pain. I had no side effects at all. I will have all my dental work at Aspen.
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September 2023 by Maria Delgadillo
The young lady took good care of me, was very patient cleaning each teeth very carefully, and explaining everything
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September 2023 by Reygan Story
Stay away if you have anxiety with dentists. This place is unwelcoming and the employees have no empathy or passion for showing up to work. Also told me I couldn't keep my extracted tooth because it's illegal? If that's the case I have so much dirt on dentist's offices. Anyways don't bother explaining anything to anyone there they don't like to listen just repeat and talk over you with irrelevant information. Unprofessional and rude. I heard aspen was sketchy and I was desperate. Should have never come here. Do better.
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August 2023 by Jackie Soto
Horrible service. If zero stars was possible that’s what I’d rate this office. Staff did not acknowledge me while I was waiting, even though I had an appointment set. The dentist never came back after he stated he would. No consideration, or sense of urgency here.
