-
January 2024 by gina rose
Both my dogs Buzz Lightning and Bob go to Assure VET. I feel confident in Dr Maldonado treatment and care and am greatful that she loves what she does. My fur babies are happy and healthy because of the staff at Assure Vet.
-
August 2023 by Christina S
We recently brought our cats in to this clinic in March 2023 as we were looking for a new veterinarian we could trust. We had issues with our previous one after it was sold off to a corporation and things and prices drastically changed. Our first appointment here went well enough although I was not happy that they don't accept Care Credit which is a veterinary credit card. But regardless, the veterinarian here seemed fine. When my cat fell ill and had to be put down in May, I called to make an appointment with our vet as I trusted her. When we showed up for the appointment however we found she was not there! In fact, another vet was taking her place as she was off that day? I was baffled as I wanted my kitty to see the same vet she'd become familiar with! Still, we went through with it with this new person. Last week another one of my cats had an emergency and I called to see if I could rush him in to be seen as he was an established patient there. However I was told I'd have to wait 3 days as that was the soonest appointment they had open. I reiterated that I felt this was an emergency but they didn't seem to care. We ended up finding another vet who would see us right away and our cat was well taken care of. So we've switched once more.
-
March 2023 by Detective Goldfish
I really appreciate how personal every visit feels, the prices are wonderful and my cats will be coming here from now on.
-
December 2022 by James Keene
A very good experience Donna is the tops cares about your pet. Very reasonable and have many years of experience. If you need care for pet these are the guys to call.
-
November 2022 by Brandi Gottsberger
I needed a same day appointment for my dog rocko whom I suspected had an ear infection. They got me in that day and confirmed it was an ear infection but in both ears.. gave my antibiotic ointment and ear wash. They were friendly answered any questions I had and even gave me a call to remind me. Plus they didn't charge me an arm and a leg. Would recommend to anybody
-
July 2022 by Jack Branson
The doctor needs to unlock the door, take the mask off.Get back to normal .Doc. if the mask is the answer we would have cured this virus 3 years ago.The mask is a scare tatic by the goverment.There will always be a virus.I know you do not need my little bit of business so Me and my pets will move on.Doctor I have always respected you and your staff, but I will not be treated as if we are in a communest country.and an outcast.
-
June 2022 by Phyllis Cunningham
This place is Fabulous. From the office staff to vet techs to Dr. Maldonado they are wonderful. They truly care about each and every pet they care for. Since I've moved its hard to find another good vet.
-
November 2021 by Shayla A.
I found a stray cat and simply needed to get the cat scanned for a microchip. The day prior I called and wanted to see if they could scan the cat the next day. They said yes. So when I arrived today and called to see if they could scan the cat for a microchip. The "owner" Donna (or Dawna however it's spelled) answered the phone and ask how she could help me I explained the purpose of my visit. When she continued to have a conversation when someone in the office, she continued to do this for 5 minutes when she said she would put me on hold. Then the phone hung up obviously I called back and Donna proceeded to tell me that they had a new phone system thats fine I'll continue this game. She then has another talk with someone else when she has me on the line. So again she ask what I need help with and I tell her again that I wanted to get a cat scanned for a microchip. Which at this moment after being there for TEN MINUTES tells me THEY DON'T HAVE THE MANPOWER. It's a simple microchip scan not a procedure. I made sure to tell Dawna that I would be leaving this review to explain my RIDICULOUS time at her facility.
-
November 2021 by Cynthia Camero
Dr Maldonado is one of the best out there; patiently attends to all my fur babies & over all reasonable priced for services & diagnosis. Such a great Vet she has limited/closed new patients. Love this Dr!! Staff is great as well Donna Sue techs: thank you ladies!
-
May 2021 by Larry Smith
Great Vet and Staff. One Vet operation so call for your pet's appointment and do it at least 10 days ahead.Gracie Marie got her yearly Rabies vaccination, heartgard ($15 buck rebate taboot) and a checkup.Reasonable prices and thorough, thoughtful, and concise information given to me.Oh ya, not supposed to let Gracie know that she is on a diet. Gained a few pounds since her spay.
-
May 2021 by Crystal Peterson
This place feels like they care most about money. Ever since COVID they won't even scan lost pets for microchips to help them get home! This is a free, simple service that requires minimal contact or risk of exposure to Covid and can be done from outside or even at your car, and this simple service has a big impact on helping animals find their homes. I get multiple animals home every year but now that they won't scan chips I have to take them much further away. Other vets still do it, but this vet won't? My guess? Since scans don't make them money they don't care to do them and use Covid as an excuse. (PS I'm talking as recently as two months ago, even after a lot of lockdowns were coming to an end.)I used to take my pets here for treatment too, now I take them further places away because everything is super expensive here. All other vet locations I called they said the exact same tests would cost about half what they charged me here, and it often feels like they're pushing certain expensive products, like they have contracts with certain treatment companies, which I know is very common in the medical field in general, but it seems particularly bad here. It's a lot further away but I go to the China Grove vet now, they're very nice there and prices are much more reasonable for the same or better services, it's been worth the extra drive. Just try it yourself though: If you've had a test done for a pet at this place try calling a few other vets and ask how much the exact same test would have cost. I'll be surprised if it isn't a lot cheaper everywhere else, as it was for me.UPDATE: Owner responded saying they do scan and I must be mixing it up with another vet because I'm not in their system. Honestly I am using an alias, that just shows how little I trust this place and don't want them looking up my personal info like they apparently already tried. They've flat-out lied to me at least once as either they're lying now about always scanning or the vet tech was being lazy and lied before when I took a dog to get scanned and they said they don't do it anymore. And no, the vet tech didn't say "we can't scan today" because they were busy, they didn't say try a different day, they specifically said they aren't scanning chips anymore due to covid. Owner's response is hypocritical as well, since they say both that scanning for chips is rewarding and worth the effort, then at another point in the response say they can't always scan due to being short-staffed. In all the times I've had scans done it never took more than about 10min for them to do the scan and hand me the info, or if you're too busy at the moment they could have asked me to wait until they had a minute to scan, but all they did was say no. I said scans are simple, but they argue it's not simple. A couple phone calls isn't complicated, if they think a chip scan is a difficult thing here how could they be trusted with more???I also know I'm not the only person, after scrolling through other reviews, who's felt they were expensive and pushing certain products, and this owner has for other reviews also used the excuse "they must have mixed up locations" so apparently that's not just me too. But like I said originally, don't just take my word for it, if you've had tests done on your pet call some other vets and compare prices yourself. Owner's response is hypocritical here too, saying both that larger vets can get things cheaper but also claiming this location is cheaper or comparable to others? That doesn't make sense but, well, if it is actually cheaper here then customers will be able to call around and see that for themselves. For me calling 5+ other places, they were all-round cheaper than here.That's my personal review by my experience and the evidence I've seen. Hopefully other customers out there it hasn't been so bad, but if it goes poorly you can't
-
February 2021 by Laylah Russell
Wonderful place. Came in for an emergency Friday evening, and they treated it like one. Rushing to come get my cat and immediately started treating her. Allowed us to stay in the waiting room and were very calm, professional, and sympathetic. They referred us to the emergency clinic on Broadway because they could not provide the level of care she needed which is completely understandable. Unfortunately we had a terrible experience with them but that's besides the point. Our cat Biscuit sadly ended up passing away that night but I wanted to thank the staff here for what they did. I highly recommend this clinic.
-
February 2021 by Joni and Dan Dabbs
Out-of-towners, but treated as if we were long-time clients. Professional.
-
December 2020 by Connie Mccammon
We love Dr. Maldenado...the only vet we have used for many years...we moved to the other side of town, close to Seaworld and still would not even consider another vet closer...would not trust our babies with anyone else...everyone is wonderful there!Also Donna, Sue and the whole crew are so personable and awesome!
-
November 2020 by Doc Yost
Dr. Maldonado and her staff always provide the best care for my dog. I can tell that they enjoy what they do, and are truly interested in the wellbeing of the animals that they care for.
