-
November 2024 by Eric Wineman
Experience at this store was poor. Went to go purchase a new iPhone and wanted to buy it outright instead of pay off in 36 installments. The AT&T customer representative told me that they could only sell phones on installment plans and didn’t allow customers to buy the phone outright. Disappointed I wasted a trip to the store.
-
September 2024 by Steven Ladrido
Store Staff was very knowledgeable with respect to what I needed, and helpful getting my issue resolved.
-
August 2024 by Karen Persyn
Very helpful and efficient service
-
April 2024 by Stephanie Puente
I went in to go get a new screen protector and they quickly took care of that for me. If this was just based on the initial visit, I would have rates this higher at 4-5 stars. The review is based on my overall satisfaction with the service, product, and support after the fact. I will say I should’ve inspected it but I didn’t and so I went home and put my phone by my desk. Two hours later I go grab my son and notice I have a crack already! I’m like how is this even possible, it’s been by my desk the whole time. Took it straight back and was told that I had to pay another replacement fee. I was a bit disappointed because I was just there and I just don’t believe that these things are that sensitive. I’ve had phone protectors on and never got a chip after years. I do feel like maybe it could have happened with install but again, I will take ownership and should have inspected. I just really thought that there would be some grace from the location to replace it at no cost given the fact it was cracked within two hours. I called customer service and even she agreed that I shouldn’t have to pay but it’s at the stores discretion. Also called another store and they said they would have covered it, but because they didn’t put it on, I would have to go back to that store. I’m not trying to be rude or bad mouth the store, the staff were nice and polite. I just think the Manager could have worked with me. Believe me, if I dropped it or bumped it against something I wouldn’t mind paying. I just know in this situation i literally was at home and the phone didn’t move.
-
April 2024 by Ken LaFon
Friendly and helpful staff at this location. As a bonus it is close to home.
-
April 2024 by Marlow Mills
Very good customer service
-
February 2024 by Tammy Keenom
Great customer service from David, the manager of my local ATT office. He assisted me with a new, better plan and a new Galaxy S 24 Ultra phone. He made the set up easy and quick by explaining the new plan and transfer from my old phone. I always believe that an educated consumer is the best customer. Truly appreciate David's professional customer service.
-
February 2024 by Linda Robinson
The att store at 14249 has the most amazing sales rep is Dave will help you out He is the best
-
December 2023 by Rachel Mayfield
This location is awesome! Lamarcus was SO kind, helpful, and knowledgeable! I hope he is a valued and well cared for employee, because he adds so much value to this location.
-
November 2023 by Anthony Gamez
So glad Joseph was our contact there. What a knowledgeable & patient young man. Seniors miss his level of understanding & assistance. He helped by taking proper time to resolve our Cell billing issues & then explained, to my satisfaction, all the "technical" & Plans involved with a switch to streaming Direct TV from satellite. He knows his stuff & knows customer service. My wife & I were very satisfied.
-
November 2023 by cyerra caldwell
Went to update my phone line/info. Aaron help tremulously, was very well informed.
-
November 2023 by Monta Williams
I went to set up internet with Aaron. He was very helpful and knowledgeable.
-
November 2023 by Dena Smith
Roseann is EXCELLENT! Appreciate her professionalism & kind spirit!
-
November 2023 by Dexia Smith
Roseann is the BEST! So professional & made our visit stress free!
-
November 2023 by Karina
Roseann helped us in a very efficient and polite manner! Would recommend going to this store to do business with her
