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January 2026 by Charlie H
Nasty little shop, just a retailer not a real at&t store. Total dump.
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January 2026 by Emilio Hernandez
I've been with AT&T for many years now. I've been having issues with my cell phone and billing and I'm looking for a better deal to safe money where I can. I went to the AT7T store in 488 Fredericksburg San Antonio, TX and was greeted by Joe L. He was very friendly and professional from the start. This was a very refreshing experience from a very bad day and made it all better. I will come back and see him for a better deal so I can stay with AT&T.
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January 2026 by Lei Johnson
This location is awesome!! Joe took great care of me and my business account and was also able to take care of my husband as well. Everyone in this store is great! They made sure the process of switching from Verizon was smooth and worry free! They are knowledgeable, kind, and their store is clean! Definitely stop in for all your business and personal needs!!
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January 2026 by Lucas Strain
This place was great! I was helped by Joe Lawrence, he is well trained and knowledgeable in his job. He made the whole process of joining AT$T smooth and easy. Recommend his help for sure.
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December 2025 by adumbrate oni
Thank you Joe for the amazing service! I moved from T-Mobile because of the horrible customer service and coming into your story made me feel like I was “one of the boys” and pretty much family! He’s extremely nice and knows what he’s doing! I appreciate the internet discount also with the new iPhone Air! I’m making this my main ATT!!
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December 2025 by Christopher Canela
Joe was very helpful and courteous throughout my entire experience here.
He even put some anime on their tv just to accommodate me as I waited for my phone transfer . Amazing customer service and if AT&T were smart they’d promote this dude immediately. Very passionate about his job and places his customers as his priority
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December 2025 by Samuel Salas
Great service. Knowledgeable and courteous. Very comforting to know when you have concerns, they have answers. Job well done.
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November 2025 by Briselda Villarreal
To general manager would like you to know that you have a great customer that always buys your updated phones. Went to the store and asked for assistance removing a line which the customer service over the phone had asked us to go into the store for that service . As we were there the service guy spoke to us in Spanish and notified us to call the over the phone didn’t want to do his job then turned around and spoke English when he asked us to leave the store and humiliated us where everyone was laughing . This man is prejudiced and rude needs to act like he loves his job if not let other people that love to work and enjoy helping others make your company a better brighter place to shop at. I’m sure you don’t pay him to act this way towards nice kind people. I will walk back into that store to get his name so I can soon be reporting this .
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November 2025 by Charles Samaniego
They were great in what I needed.perfect
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August 2025 by Regan Gabriel
Joe was awesome! In fact they all are!! He was very helpful and knowledgeable about my issue. And the last couple of times I had to come here, there was no wait!!!
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August 2025 by Diana Hernandez
Joe did great! He helped smooth over a major problem that I was experiencing and worked it out, favorably. Practically saved my relationship .
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July 2025 by Iris DeLaRosa
Anna was very kind & helpful. Engaging
She was a refreshing associate compared to my last experience at another location.
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July 2025 by Damion Jaslyn Hernandez
Window & Abraham had Great Customer Service.They were very helpful with getting me my new phone (Galaxy A16) & also a protection plan as well.I went a couple of weeks ago.
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June 2025 by Robert Heinsheimer
Wendell helped my wife & myself - total professional and he as able to assist us and solve our problems - couldn’t be happier with knowledge and patience.
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May 2025 by Marco Polo
Employees Actually knew What they were doing. Nice change.
