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February 2024 by Joe Jackson
Very helpful
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January 2024 by Carlos Castro
Excellent service
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January 2024 by Jesse Peña
Great and fast service
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January 2024 by La Kathiam
Very very nice people
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December 2023 by Greg
AT&T, awesome job, thanks for all of your assistance.
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November 2023 by Elias Palacios
I went to the SW military store and was immediately greated by Rico Mireles. He asked me what brought me into the store and told him giuded me to where I needed to be and he knew all the product knowledge to the phone I was very interested in. He also made sure that before I left the store all the information was transferred over to the new phone from my old one.. he is an awesome representative and will be going TO HIM here in the next couple of months when my wife's phone is ready to be upgraded.
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November 2023 by Joanna Casanova
They are rude lied to me on a price on phone service they lied got a bigger bill very disappointed
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November 2023 by Mario Garcia
Store rep was great and helpful also very friendly and fast
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September 2023 by Jesse Hernandez
Went in to get info on the iPhone 15 pro max and as soon as I set foot in the store Raymond R greeted me and asked how he could assist me. He wax attentive as I explained my situation, he answered my questions and gave me suggestions how to make my purchase easier and financially wise. I ended up ordering my iPhone 15 Pro Max right then and there. ??????
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September 2023 by jose chapa
Bad service all the way around. Do not get service from them.
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September 2023 by Dee “Dee” Coulter
There is a manager there named Joyce and she did a wonderful job upgrading our phones and showed concern for all our needs. She was very professional, informative and attentive. The best part of it all is we all got what we wanted. I don’t know if you can make requests, but definitely find Joyce to help you out. Thank you and we will be back to this location!
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September 2023 by Gabriel Rodriguez
We were helped as soon as we arrived. Sales representative answered all of our questions and made sure we received what we requested. He was very helpful and professional.
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July 2023 by Alex zuniga
I recently had an extremely frustrating experience with this AT&T store. I visited the store with the intention of trading in my iPhone, but unfortunately, my trade-in was not honored, resulting in multiple trips and a lackluster resolution.On my first visit, I encountered a lack of professionalism from one of the employees at the counter. It was disheartening that she didn't take my trade-in inquiry seriously, which immediately set a negative tone for my overall experience.Despite the initial setback, I decided to give the store another chance and returned for a second time. Regrettably, my trade-in issue persisted. The manager, who assisted me during my third visit, informed me that my trade-in had been sent to a different phone number. This miscommunication or mishandling of my trade-in left me feeling frustrated and powerless. It's disappointing that the store was unable to rectify this mistake and failed to take responsibility for the error.To compensate for their error, the manager merely offered to add some points to my account, which resulted in a one-month discount. While this gesture was appreciated, it did not adequately address the inconvenience and time wasted due to their mishandling of my trade-in.My overall experience with this AT&T store has been deeply unsatisfactory. I expected a smooth and seamless trade-in process, but instead, I faced unprofessionalism, miscommunication, and a lack of proper resolution. I strongly advise others to reconsider relying on this particular AT&T store for their trade-in needs, as their handling of my situation demonstrates a clear lack of customer care and competence.I hope that AT&T takes note of this review and takes steps to improve the quality of service at this store. Customers should feel confident that their trade-in transactions will be honored promptly and efficiently, and unfortunately, this was not the case for me.
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May 2023 by Bob Ramirez
The staff is extremely professional and thorough. I had spent days getting misled with another provider and this location solved my issues and more!!
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May 2023 by Paul Hunte
Very helpful and friendly staff. I deducted one star because I am still having issues with my VM, and this should be able to be solved in store.
