AT&T Store

Most Recent Comments

• June 2025 by Irene Urrabazo
  Ashton was absolutely Amazing and even helped me reset my passwords
• June 2025 by Juan Navarro
  Ashton and Sam were a great help with getting a new phone. Would recommend this location 👌
• May 2025 by Saul Ponces
  —I switched to AT&T with promises that my bill would be lower. However, it has increased significantly. I was supposed to receive credit for my old phones, but I haven't received it yet. This situation is frustrating. I'll provide updates as I get more information.
  —update: My next bill—still no savings. Bill is over $400. My previous provider was about $250. It will be difficult or impossible to go back to my previous provider. Don’t do it.
  —update: All smoking mirrors and lots of headaches to switch: I didn't save anything. After adding the insurance cost plus a $5 per line fee because I'm not doing auto pay from my bank account.
  —Remember the Sales guy will not tell you about insurance cost which could add a significant amount to your bill.
  —I was informed that they will not payoff one of my cell phones after they told me they would pay off all my mobile phones as incentive for us to switch. I'm waiting on final outcome. I'll keep you posted.
  ———update: No payoff rewards yet.
• May 2025 by Scott Williams
  Excellent service. David was great and fixed my issues with my phone. Thank you
• April 2025 by Jackie Valenzuela
  Hi 👋 this is the Second time we come here & don’t even get a (I’ll be with you shortly) or hello or any assistance at all- we sat for 20 min with no update for the second time. Please take care of the customer - we pay over 400 a month and can’t even upgrade in store 😩
• April 2025 by Marcus Burgess
  David is an exemplary technician. He went above and beyond to ensure I had the best possible outcome. His friendliness and attentiveness made me confident to return for any future needs, and reassured me that my switching to AT&T was the right move.
• March 2025 by Kevin Rodriguez
  Date March, 24th 2025 Manager David C. is extremely rude. Likes to talk over his costumers. Beware of this location, they steal trade in phones, shady business, and terrible costumer service. David raised his voice and insulted his costumers while one of his employer watched and laughed about it. Extremely unprofessional.
• July 2024 by Gabe Nall
  Horrible experience at this location. I’ve been trying to get my phone number transferred from my old account to a new one so I can continue using my number I’ve had for 10 years.
  I’ve been to the store 3 times now and the first 2 visits were fine. I had some issues on my end that needed resolving so they weren’t able to help those attempts. Ok fine all good. Got that resolved over the weekend.
  I come in today to get it switched and this lady who says she is a manager (unfortunately did not get her name) refused to even hear me out or try to help me! She said “we are not gonna do that”. Insane. Either shes wrong and refused to help a customer, or there are some clear lack of training issues going on.
  Poor customer service. Will never come into this store again.
  Now I am driving to a different AT&T location to get this resolved.
• July 2024 by Perry Mcclellan
  I was seen right away! Helped me upgrade my phone and transfer everything over to new phone! Awesome experience ! Perry
• July 2024 by Lety
  AT&T's Customer service is the worst service in the entire industry.
• June 2024 by abel segura
  Ben was extremely helpful and knowledgeable. Knew what we needed and was very fast in getting things done.
• May 2024 by Sandra Browning
  Friendly, but in a hurry, the times I was in there. They could never answer a direct question, always referring to the Apple Store for questions they couldn’t answer, I am disabled. I tried returning my phone within the 14 day period, I was never told about, I had to ask, and I was told I had to wait for a Manager for final approval. Winded up with a phone I wasn’t happy with but now stuck with it.
• May 2024 by John Sloan
  The service is fine. The customer rep was fine it’s just that my payday keeps getting shorter and shorter from my original purchase of this service. The payment date was on the 15th and every month it’s gotten a day shorter and a day shorter now it’s 10 days different from the original day, I am paying for a service and getting less days. I wish you could explain to me why
• February 2024 by Ana Leche
  Romelo the Store manager and his team were amazing. I never felt so welcome with knowledge and experience. Thank you guys
• February 2024 by Estela Aldana
  The worst service I have ever had