-
July 2025 by Tori Villarreal
Dustin was the best! He made it extremely painless and was very professional. He was patient with our group of 5 upgrading all of our phones. Best service we’ve ever had at an AT&T.
-
July 2025 by Jeffrey Schneider
I accidentally pushed 1 in my survey. The sales consultant Eric was excellent !!
-
June 2025 by Paul Boensch
Dustin at ATT was very helpful. Thank you Dustin.
-
June 2025 by A TX
My family can't say enough good things about the customer service at this location in Stone Oak. Justin is amaizing and helped us find the best possible plan for our family of 6. Everyone got a new phone at a monthly cost less than what we were paying for just two lines previously with a different carrier. I was stunned. being a non-techie, I had to go back a few days later to learn how to do a few things and he had no problem spending additional time with me to get me up to speed. Awesome job! We'll be back.
-
June 2025 by Trey Andrew
ATT stores are the worst. These people act like they hate their job and are incapable of just helping you out. On top of that they screw everyone adding lines and stuff that doesn’t need to be done. At this location the manager is the worst. Zero help. Asked about a watch and his response was “do you have google.” Wouldn’t recommend these guys to anyone
-
June 2025 by Brooklyn Belken
We had the BEST experience with Ricky at AT&T! We came in for new phones and ended up buying three new iPhones and accessories, and Ricky went above and beyond to help us every step of the way. Even though the process took longer than expected, he stayed late after closing to make sure everything was set up perfectly.
He was extremely patient, kind, and professional—never once making us feel rushed or like we were a burden. His knowledge and calm attitude made what could’ve been a stressful experience feel totally smooth and enjoyable.
Ricky is a true example of outstanding customer service, and we’re so grateful for his help. If you’re heading to AT&T, ask for Ricky—you won’t be disappointed!
-
June 2025 by Barbara Medina
Visited the AT&T store at Stone Oak. Received excellent, friendly service by Justin. Great experience!
-
May 2025 by Savion Williams
Dustin was very helpful and we appreciate his customer service
-
May 2025 by Steph Newman
I went in today with numerous problems with my iPhone. Justin helped me so much, he was able to fix problems that occurred when switching from an android to an iPhone at another Att store. He was friendly and super knowledgeable.
-
April 2025 by Lee Torres
Very nice
-
April 2025 by Deanna LaFleur
Elisebeth W. was great! I expected to be waiting a long time but she took care of me right away and was very helpful in assisting me on which phone to purchase. She was very professional and knowledgeable and would return to see her for another phone.
I definitely recommend this location because the service was great with little wait time.
-
April 2025 by John Bernal
Great service!
-
March 2025 by Austin Monita
Great customer service. Super friendly and very helpful!
-
March 2025 by P O'Brien
Justin did a great job and answered all our questions patiently.
-
March 2025 by Giovanni Luna
Place is clean and the workers are very nice. The manager Cody is a tough cracker but always handles business when needed.
