-
July 2025 by JoAnn Taylor
Edwin could not have been more helpful knowledgeable and courteous.
-
July 2025 by Brandon Leblanc
Nathaniel, was amazing the store was clean and very attentive to everyone.
-
July 2025 by Alan
Efrain was very helpful and knows his stuff!
-
July 2025 by Karen Tello
Juan quickly assisted me on transferring my lines over to ATT. Smooth transition! Highly recommend this location. Staff is super friendly!
-
July 2025 by Socorro Servantez
Edwin was wonderful
He know his stuff
Give him a raise now !
Thank you Edwin !!!!!
-
June 2025 by yolanda pieri
To Randy and Juan G,
I just wanted to take a moment to sincerely thank you both for the incredible service and support you provided. Your professionalism, patience, and willingness to go above and beyond truly made a difference. It’s not every day that you come across people who care so genuinely about helping others.
Randy, your leadership shows in how smoothly everything was handled, and Juan G, your kindness and knowledge were such a blessing. I truly appreciate the time and effort you both took to make sure everything was taken care of the right way.
Thank you again—you made a lasting impression, and I’m very grateful!
-
June 2025 by Brandon Myers
Rick was super helpful
-
June 2025 by Chris Hopkins
Very accommodating. Submitted an order online the day before and hadn't heard from them. Turned out that they never received it. They took care of me right away!
-
June 2025 by Jo Ellen V.
I went to this location to get assistance with my cellphone account and an insurance claim. The customer service representative promised me a follow up call as he was waiting on an email from Asurion. He never called me back however he did add my information as a fake lead in his sales tool and tried to sell me Internet via n automated text when he knew I already had it. I worked for AT&T for 13 years until recently so I am very understanding of how all of this works, The Asurion manager told me the employees there absolutely know how to fill out an escalation form and there's no reason they couldn't assist. Following up on your commitments is part of your job, so disappointed, i wont visit this location again.
-
June 2025 by Tabatha Romero
Waited for 45 minutes after being told some would be with us shortly. Nobody addressed us after that. Multiple staff members went in and out of the back, but only 2 remained on the floor while at least 3 other customers waited. Multiple customers left waiting including me. This is not the first time this has happened at this location- waiting endlessly. I only had a simple question. It could’ve taken a couple minutes to answer. So frustrating the lack of customer attention at this store. Not sure what goes on in the back or if employees were on their breaks, but you would think if multiple customers were waiting long periods of time, they would send more staff out to assist. If I could give no stars I would.
-
June 2025 by ruben
Sadie was an excellent tech and deserves more recognition!!
-
June 2025 by Nivia Franco
I was extremely satisfied with Richard’s help definitely very good experience with AT&T at Culebra store.
-
June 2025 by Irene M.
Had great support at my AT&T Store at Alamo Heights store. Everyone I spoke to were very helpful, supportive, patient and kind. Especially Edwin. He helped me get my new Pro16 working and answered my questions I had with installing my new internet AII Fi HUB!! I am very happy and satisfied with their service !!!
-
May 2025 by Cynthia Gallegos
Worst service ever takes all day to get nothing done at this location.
-
August 2024 by Karim Elmoutawakil
Friendly employees
