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November 2023 by andre bailey
Everyone I dealt was very professional and courteous. They took excellent care of me and my BMW. Will definitely use them in the future!!
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November 2023 by Jacques Vercautrin
I recently had a fantastic experience with Autobahn Automotive in San Antonio, and I couldn't be more satisfied with their work and pricing. From start to finish, their service was top-notch, and the attention to detail in their repairs was truly impressive.I brought my Audi in for a 4-wheel alignment, and the team at Autobahn Automotive went above and beyond. Not only did they perform the alignment with precision, but they also addressed additional issues with the front upper and lower control arms. The expertise displayed in diagnosing and resolving these issues showcased their commitment to thorough and comprehensive service.The invoice detailed all the work performed, including the replacement of front upper control arms, front lower frontward control arms, valve cover gasket, brake flush, spark plugs, and washer nozzle cleaning. The transparency in the breakdown of labor, parts, and associated costs provided a clear understanding of the services rendered.The choice of quality parts from Autopart International Inc and Denso for the repairs reflects the shop's commitment to using reliable components. Additionally, the comprehensive brake flush and spark plug replacement further demonstrated their dedication to ensuring the overall health and performance of my vehicle.The terms of service outlined on the invoice, including the warranty information and clear authorization, instilled confidence in the professionalism and integrity of Autobahn Automotive. Their adherence to industry standards and commitment to customer communication, as indicated by the online communication option, further contributed to a positive experience.The payment process was seamless, and the grand total, which included labor, parts, and shop supplies, was reasonable for the extensive work carried out. The staff at Autobahn Automotive exceeded my expectations, and I felt confident in the value I received for the services provided.In conclusion, Autobahn Automotive has earned my trust and loyalty with their exceptional service, skilled technicians, and fair pricing. I highly recommend them to anyone in the San Antonio area in need of reliable and professional automotive repairs. Autobahn Automotive truly sets the standard for excellence in the automotive service industry.
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November 2023 by Tamara
I made an appointment and they were able to get me in the next day. They were professional & knowledgeable about their job. Five stars for sure!
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November 2023 by Steve Tomaselli
Greg and Emma were outstanding. They checked with me before proceeding on any repairs and explained everything thoroughly. I was very pleased and will be having my vehicles serviced here in the future.Services: General repairs & maintenance
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October 2023 by Javier Delgado
Service was excellent very fast and very honest. we thought we needed new brakes and requested they be done, they informed us that the brakes were not the issue, and it was simply a tire problem.. it’s rare to find a very honest repair shopWill definitely be back for service to my other vehiclesServices: Vehicle Inspection
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October 2023 by Richard Gonzales
These people are great to work with you.. they know their vehicles…They are detailed when explaining the scope of work …I authorized the proposal work and when I was going to pay for the invoice, they gave me a $ 350 dollar credit back because the work was easier than anticipated… I have been a customer for 20 years…I saved over 100% from going to the dealershipThank you guys .. will always take my vehicles to them because I trust them
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September 2023 by Summer M
Fantastic, thorough service. Everything is explained in detail, we never had to wonder what was going on with our vehicle, as Emma or Greg kept us up to date throughout the process. We will always bring our vehicles to Autobahn.Services: General repairs & maintenance
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September 2023 by Pablo Solis
The staff was extremely helpful and the technicians did a great job. But I was charged $200 just to take off one panel to get the hood open, I thought that was extremely expensive.
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August 2023 by Cedric Weatherly
I've been talking my cars to them for 10 years. Absolutely the best customer service and they never recommend services that are not needed to get my cars back on the road. They are kind, considerate, and very experienced. I would highly recommend this shop to anyone looking for a fair unbiased estimate and timely service for a repair.
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August 2023 by Lyle Harnois
Pick up my car on Wednesday this week and have been assured that issues were fixed, i will find out in a couple days. However, i have full confidence in the honesty if the technicians involved and was treated extremely well as my car came in from another shop and i was squeezed into the schedule. Car still in rebuild process but getting there, thank you Autobahn!!!Services: Electrical repair
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August 2023 by Derek Mosley
Fantastic service provided each time I’ve brought my car in for a repair. Always fair pricing, honest and professional customer service. Most importantly they are prompt when it comes to getting me back into my vehicle.
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August 2023 by Pinto Bean
Tried to schedule an appointment with Autobahn. The technician on the phone, Emma, was upfront about the processes required to make proper repairs on my vehicle, but was extremely difficult to communicate with.She was able to concretely explain to me all of the things I would be charged for if I agreed to service, but would not even get close to giving me a ballpark estimate on pricing no matter how I asked. I could hear a male technician in the background apathetically listing off things I would be charged for and it gave me a strong impression that this place was a bit shady about their work ethics if they know what the charges are for but won't share the rough monetary value of said repairs.I understand not being able to give an exact price and not knowing if the issues presented at the time of scheduling the appointment are the only things that need work, but this conversation damaged my brain.If you, as a technician, will not give a customer a -ROUGH- estimate when they ask multiple times for it, then it just seems like you don't WANT to give the estimate. Telling someone their automotive appointment *could* cost a lot is unhelpful and deters potential customers. Myself being one of them.
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August 2023 by Celeste - GG & Ciana’s Mom
Took in my BMW for new headlights, brake fluid change& inspection sticker. Autobahn sent me a video showing me that there was an issue with the brake fluid reservoir - soo cool. Their system that allows you to approve or declines services is also very inconvenient. Emma’s customer service is so personal and she is personable. All in all the team worked really hard to get my car done by Fri (and not wait until Tues). Thank you!!Service: Auto maintenance
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August 2023 by Bonita Bainesn
The Autobahn staff epitomize professionalism & top-notch customer service. And the automated quote delivery system is an added bonus. I highly recommend Autobahn to anyone needing their car serviced.Service: Oil change
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July 2023 by Tyler Greene
Awesome service, quick diagnosis and excellent communication. Everything was explained thoroughly and they were more than accommodating. Highly recommended and will gladly return.Services: Electrical repair