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March 2024 by Ann
I had a small problem with a special order part and Mary Ann, the manager, helped me solve it.She refunded my money and helped me find it at another vendor as it was no longer available through Auto Zone.She was extremely helpful and professional and very deserving ofthis 5 star review.She makes a very good manger.
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February 2024 by Lauren Ramos
My review is mixed. Cameron, who actually helped me, was great!His manager who was a female, didn't catch her name, was rude.I observed her interaction with another customer and was completely taken back by her attitude and lack of willing to assist.I was in the store at 8pm, purchasing batteries for my key fob. My 3 year old asked to go to the restroom. I asked Cameron for his public restrooms and the manager responded " they've been cleaned and are closed." Store hours say you close at 10? It's 8pm. Why are your restrooms closed? I insisted my toddler will use your restroom and we won't dirty it. She made a face and Cameron proceeded to give me directions to where they are located.This manager had a vile demeanor as soon as I walked in..and I'm not sure why? Do better lady. Do better.
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February 2024 by Cristobal Barrera
Great staff members. ?
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February 2024 by Eloisa Gallardo
Friendly place, and they helped out my husband with exchanging a lifetime part without problems.
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February 2024 by Lawrence Henderson
Great personal attention and knowledgeable personnel. Thank you
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February 2024 by Lisa Johnson
I always get excellent service at this location no matter my issue. Every person that has helped me has been upfront, professional and willing to walk through my options and the steps to fix things. Most recently Debbie was extremely helpful and went above and beyond to help me with my battery.
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January 2024 by MineOver Everything
Worst customer service ever, Do not ever recommend this store to anyone
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January 2024 by April3Mtz
Amazing customer service! Dan was wonderful and took the time to help me find what I needed for my Jeep!
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January 2024 by Todd Rumbach
Helpful staff. Not pushy to sell you parts that aren't needed. Shout out to Mark for being a stand up guy.
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January 2024 by Kimberly Cotton
I went into autozone to get pricing on some brakes pads for my car the other day and the gentleman (James Baldwin) who helped me was so nice!!!! He went above and beyond to assist me. Thank u for the fantastic service!!!!!!!?
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January 2024 by A F
James B came in clutch today!! Awesome customer service!!!
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December 2023 by Debbie Young
James was absolutely fabulous! Very friendly very helpful very knowledgeable.
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December 2023 by Lynae Friesenhahn
My check engine light came on so i stopped in, James B helped me. He was quick and informative. Was in and out within 5 minutes with everything i needed.Thanks James! Location Grissom/Tezel.
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December 2023 by Christine Narro
"Kudos to the Auto Zone team, especially Art! Their outstanding service in swiftly replacing my grandpa's dead battery showcased expertise and genuine care. Much gratitude for going above and beyond!"
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November 2023 by Robert Rapolla
One of your employee gave me a complete wrong parts that don't fits on the vehicle am working on front brakes left & right side, rotors, calipers and pads. It's a waste of time for me. Getting wrong parts is bad business for autozone.
