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March 2024 by Pinky Carter
My car cut off earlier that day. My husband instructed me to take it to AutoZone once I was off work, which was close by my job, so I did. A young man by the name of Xavier met me in the parking lot. He spoke with husband and knew I was on my way. Xavier was very attentive to what I needed. He was polite, informative, and cared about getting me back on the road safely after giving me a lecture about how bad my battery looked, lol.... He checked my battery and instructed me that I needed a new. It was all taken care of within probably 30 minutes. I purchased it, and he removed my old one and replaced it with my new one and sent me home safely. Great customer service, young man Xavier!! Thank you....
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March 2024 by Daniel
The employees here are very helpful. They're very quick about helping you find what you need. They will even help with simple tasks, like replacing your wiper blades or battery. I highly recommend this store.
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November 2023 by Brandy Monge
Can I just tell you how amazing this store is. Moses specifically helped me find the exact thing I needed and helped save me not only money but more importantly he saved me TIME which is something you can't get back. I am so appreciative of people like Moses who go above and beyond sharing their experience and knowledge and jump into action to help customers. Keep doing what you guys are doing here at this store. Its the little things ?
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November 2023 by Paula Coots Daigrepont
Moses sold me a brake light and installed it. I’m a very happy customer today.
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November 2023 by Salyssa Cruz
My car battery died and was not able to bring it to the store. So one of the guys here came to help me jump my car to bring it to the store and changed my battery. Highly recommend for great customer service. Thank you !!
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October 2023 by Reginald Garnett
This Autozone is the only one I'll be visiting from now on. I went to the one on Fair Ave and that place is full of people who don't even want to answer the phone. Came here, and I got no hassles, no waiting around, and wasn't told that they don't do the work or that they don't have loaner tools. The manager Bob came right out and did the warranty battery replacement no issues whatsoever. I mean, you could go somewhere else if you're having a bad day and would like to be disappointed even further... But I'll stick with coming to this store.
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October 2023 by Bryan Mack Sr,
I visit this AutoZone for the first time last week to purchase some transmission fluid for my SUV and a few other items. Just to make a long story short the customer service of the employees well this one particular employee really sucks his knowledge of product is very bleak and I'll never visit this AutoZone ever again. Simply as that, I'm very aware of the fact that employees of AutoZones around the world are not mechanics, but if something is explained to you that's needed along with basic knowledge to suggest that for the customer to buy. That one guy seem like his ability to find Solutions to Automotive inquiries was equivalent to a person that should be in the interior decorating field and not the automotive field. Buck G.
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October 2023 by Joshua Galvan
Thank you to the great Team at Autzone at 14810 Blanco !!! Caleb ( redshirt) triple checked and treated my Subaru like his own vehicle and did a exceptional job helping me swap out my battery . Also the manager Paul was able to help me reset my idle start ; if I can give 6 stars I would . You are very lucky to have this team of dedicated workers here if you live or work close to this location .
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September 2023 by Cisco
9/1/23- 1pmI visited the AutoZone location today to purchase some items. To my disappointment, the store manager (wearing a grey shirt) rang me out with a negative attitude while scanning my items. After completing the transaction, I thanked him, and his response was simply "aha." It's disheartening to experience such mediocre customer service from AutoZone's store leadership. My overall experience was far from satisfactory.
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September 2023 by soundchecksa
I love my autozone, but I always remember why this is not the one I am supposed to use.The customer service is very sour both on the Grey shirt guy and the worker. I get mad at myself every time I do this because I do forget about the bad experience, and it is closer to my home. It is sad that this can not be fixed. The last time they got me upset, I called corporate, but it did no good. Needles to say I went to another location and they did an excellent job.
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September 2023 by shelly works
Just had my battery checked and replaced at AutoZone on Blanco near Bitters. Collin helped me and di a fantastic job! Very polite and quick! Thank you Collin and AutoZone!
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September 2023 by Jessica Shaffer
Xavier is the best. helped me out with my battery. Definitely will be back to this location for any car needs
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August 2023 by Majeur Carruzakes
Came in for garage door supplies and found what I needed. Both employees on duty were attentive and helped me with my purchase.Thank you again!
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August 2023 by Jim Harrelson
Colin M. was a great help. He picked out the battery and installed it quickly. I had 4 kids in the car so I asked them to help me out. I would consider parking in the shade if you're going to ask them to help.
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July 2023 by Erik Diaz
Very bad costumer service he said he’ll be right with me and left to the back for 20 min I’m on my lunch break I only have 30 min breaks worst autozone in San Antonio!!!