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July 2025 by Leticia Mathis, MPA (Chief ImpactHER)
Sam!! Thank you so much. I was concerned and he alleviated all of my concerns because he told me he came from the dealership so he was able to explain about my battery and made me feel better! Very sweet guy and knowledgeable!
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June 2025 by David Britton
Got in. Found my stuff. Got out. Really fast. Staff were helpful.
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June 2025 by jaelyn cleveland
Went in to this location this morning, as it is the closest to me. I stepped in the line and the manager immediately had a bad attitude. No welcome or customer service at all. There were two employees in the store and no other customers. I asked the store manager Holly C if she could assist me with checking my vehicle for the check engine light, as I’ve just back from deployment and it’s intermittent. She said “our machine doesn’t do that.” I asked her again because I was certain it does. She again repeated it does not and stated that I need to take it to mechanic, without even going outside. I purchased an air freshener. I drove 5 mins down the road the Bulverde location, where I was immediately helped by Jay-D. He did exactly what she said they couldn’t do and printed a copy of the codes that my vehicle was populating and it was simple fix and applied the military discount unlike the air freshener I bought at this location. If I took Holly C advice, I would be paying a mechanic more money and time for labor. Very bad experience, and I will now always take the 5 min drive a little further for better customer service.
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June 2025 by Teresa Villa Rodriguez
What a Terrible experience with a elderly man who works there very rude. I didn't get his name but he has a very strong speaking English language Accent. His a tall Spanish speaking man. He was being rude with his own coworkers talking down on them and other customers. I absolutely think he doesn't know anything about Customer service. Next time I will Definitely get his name and Report him directly with The Corporate office of Auto Zone!
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May 2025 by Dave
Super friendly staff. Helpful
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May 2025 by Crystal Robinson
Thank you so much MCDorick not sure if I got name right. For helping me with my battery so patience and great customer services
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April 2025 by Greg Edwards
Clerk doesn't listen, had to correct him twice and he still brought out the wrong part
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April 2025 by shana fyi
They are always so helpful and knowledgeable..my favorite auto parts store
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March 2025 by Becca Saul
Quick stop great service
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March 2025 by alexa Montemayor
We were attended by Marlon, he gave us a very good experience, he was very attentive and patient, Good Job Marlon!
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March 2025 by BARDO IBAÑEZ
excellent service
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March 2025 by Illuminating Sunshine
Great customer service!
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March 2025 by Alyssa Davis
Went in for an oil drain plug and the manager opening this morning was very rude and short. Couldn’t explain what issue I was having without him interrupting and speaking over me every time I tried to speak, telling me to “just take it to a shop.” Good to know AutoZone tells their managers to “just take it to a shop” instead of buying parts form their auto parts stores.
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January 2025 by Roy Watters
They didn't have or wrre out of stock on both items I needed, plus the break clean they did have had a miss labeled shelf price. I walked out empty-handed.
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January 2025 by laurie friesenhahn
Roberto was so helpful, helped me with my car, helped me check the oil and antifreeze when I needed some assistance! Thank you for being so kind
