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January 2024 by Brother Love
This stupid place wants $8 to cash a $100 check that is from their bank. Is that the stupidest thing I've ever heard of.
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December 2023 by Karina Salinas
Great customer service and the entire staff is friendly
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November 2023 by Panchis M
Opened a new personal checking account with my husband and we had a very pleasant experience. Melinda was our banker. She was very friendly, professional, and able to answer any questions we had. Very happy with this branch!!
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September 2023 by Teresa Nino
I visited the location which found to be very secured, professional and attentive.Kevin, teller, was absolutely helpful in guiding me with my transaction since I was using a Power of Attorney in behalf of my son.
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July 2023 by Louis Diaz
Worst branch ever !!your better off driving across town to cash a check , was told I could not cash a check there but when I went to a different Bank of America I had no problem at all cashing the same exact check,I don’t know what it is about this branch and cashing checks?Personally I felt like I was being racially profiled did not even make it to the teller when I was told by one of the employees that they were not able to cash the check because it was over a certain amount,which I knew was incorrect information being it was a Bank of America Cashiers Check but didn’t want to argue so I went to another bank and had no issues at all !! Don’t waste your time going here !!
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May 2023 by Jay Saldivar
Was never asked if I needed help when I entered. I just needed to do a name change on account and then when a different lady walked in they saw her before me.. Annoying and bad customer service.
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April 2023 by Rosa Martinez
I would give them no stars because they give no real help I don’t understand why they are there if they don’t help you at all they get paid to do nothing
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March 2023 by Scott Ruddock
Worst location, poor management, no customer service and very disorganized!
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January 2023 by Leticia Cardona
Teller teresa with glass is super rude. Does not even say thank you to customersworst customer service ever.. didnt have my bank card has my social card and id. And she "made and exception" to allow to to withdrawal funds from my own account. Bank of america do better
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June 2022 by Tybalt Capulet
1/8th of a star...I used to work at BofA and I am glad that I left. The bank in general is pointless. LOL, why have phones if they will not be answered. I currently work for a great bank and one that will always answer the phones within 3 rings or less, as this is one of the ways we show that our customers mean more than a number. Please Please Please leave this bank, if you have autopayments for your Mortgage or Vehicle so that you are receiving a lower interest rate then I understand. But, please consider that your everyday transactions style account be one that is from a bank that believes in you, and that understands that they wouldn't be in existence if their customers didn't feel important.
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March 2022 by Mike Sanchez
Always understaffed always long lines this bank of America is not providing answers at all
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January 2022 by aaron furlong
This place is one of the all time worst BUSINESSES, not just banks, but BUSINESSES to ever go to. The customer service is slow but that would be tolerated if they were even borderline competent. I literally went in 6 or 7 times no one could correctly answer any of my questions about opening an account. Stay away from here at all costs!!!
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August 2021 by Brianna Rojas
THEY NEVERRRR ANSWER THE PHONE. LITERALLY, NEVER. Beyonddd ridiculous. i actually hate this location compared to others.
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June 2021 by Charles Boswell
Pretty friendly staff
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June 2021 by Tomi Odukoya
Went to the bank with my grandmother. The security guard at the front opened the front door for the customer before and after us.....but didn't budge from standing doing nothing as we approached. Then we needed assistance beyond a teller. We were told we had to wait 45 mins because other people, who weren't present, had reservations. Trash location.
