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February 2024 by Skull505 Gaming
The mobile app is very easy to use and convenient, I can even send a wire! It’s amazing!!
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February 2024 by Leyla A
They were so nice, friendly and efficient! Best bank experience I’ve had.
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February 2024 by Joshua Christakos
Awesome service!!Walked in First thing in the morning on the weekend to get My new Mortgage Documents Notarized. Ayary was the pretty lady who helped me complete everything I needed in order to submit my important documents to my mortgage company. Everything went smooth and the process quick as she was very Kind and Respectful the whole time. Would Highly Recommend Her Service to anyone with banking needs!!! Everybody's attitude at this location was Very welcoming. Again Thank you
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December 2023 by Corte Carlson
Is terrible service in the atm doesn't work
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August 2023 by Isaac Macias
These employees are lacking work ethic. I walk in after just opening they already look unhappy and unpleasant, the day just started.. Walk in 9:30am leave 10:10am 40 mins for a deposit. I'm opening late which is affecting business. If the business line isn't a priority then why are we banking here? Any other business should rethink banking here. They'll cost you time which is money. Youd think a bank would understand. (You hand them a deposit bag and then they hand you back everything separate including loose change instead of putting it in the bag. Then act clueless when you ask why or if you take time putting said items away. RIDICULOUS) The big guy who's speaks Spanish dont know the name but ill get it next time I go in hes got terrible customer service. The only one who gives my company a hard time when depositing money.
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April 2023 by Karina Maldonado
Terrible service. There is four bankers and just one teller helping people. The rest just sitting in front of their computers or talking to each other. 30 min wait and left to another bank that helped me within 5mins.
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January 2023 by Alicia Vo
Before Covid, or after Covid, this place never have enough staffs. Even the manager wasn't helpful. We paid to have our bank statements print out and he even did wrong on the months requested. Luckily we check before leaving, otherwise, we would wasted more time
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January 2023 by Jay K
The worst bank ever. Waited 1 hr to deposit. Manager just sit in the office don’t come out to help while 12 people waiting in line and only one teller.
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December 2022 by Jimmy P.
Holiday weekend on a Friday. Teller line backed up and only one teller working. Ridiculous poor planning and service.
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December 2022 by Michael R.
I was passing through San Antonio and decided to pop in to a Bank of America. I recently took advantage of one of their Credit Card offers and long story short they gave me 2 cards and 2 hits on my credit. No big deal I thought. I will stop in and talk to a banker and get it fixed. Well according to the young lady that helped me. That is not a thing there. You need to go home and call in. I explained I was traveling and needed this taken care of. So what does she do. Walks me over to a empty bankers desk and dials the 800 number and says here you go. I find it hard to believe a banker would find out that the bank they represent has made a mistake and doesn't own the issue from start to finish. She just pawned me off to a 800 number. I have worked in the financial service industry for over 15 years and this type of behavior is unacceptable. With that being said the inside of the building is very clean. Also the call to the 800 customer service was good her name was Sharon.
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December 2022 by Kara Moseley
Stood in line 40 minutes. There was only 1 teller named yadasha. When I got up to her she was counting my bills and slamming them on the desk like a 2 year old with play doh. I asked for quarters and was refused because this was a business line and I don't have a business. While in line, manager told us another person would be out shortly to help. When I left a hour later, there was still no help.
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November 2022 by Permanently Exposed
The drive thru is closed but Lobby is open a 9:00 am M-F, ATM opened 24/7. The teller was friendly and fast.
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November 2022 by John Adams
Went in to cash a check and the lady wouldn't even take my temporary id she said we don't do that it has to be the actual card if I could give this place a zero star I would
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November 2022 by Michele Espinoza
The drive thru is closed but Lobby is open a 9:00 am M-F, ATM opened 24/7. The teller was friendly and fast.
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October 2022 by Kal F
What type of bank closes it's doors before the posted closing time? It's bad enough that BOA holds local business checks for days on end, including cashiers checks \\u0026 State checks, without giving you a penny of interest, but to reach the door, 6 minutes before closing time to find the doors locked, well let's just say it's time to find another bank.
