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January 2024 by alyssa orozco
We got down to order ice cream & the icecream buckets & freezer was very unappealing. I immediately left. If you’re eating icecream here, you should get down to see where it’s coming out of.
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September 2023 by Marita M.
I have been coming here for months getting my coffee every morning and it has been great. Recently they just don't make my coffee correctly anymore. Most times I question if there is even coffee in it. Literally just had to throw my drink out and grab an energy drink nearby because I couldn't tell. Maybe new staff? Idk. Looks like I have to find a new coffee place.
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June 2023 by Daniel S.
Very quick service. Donuts and hash browns were great. Coffee was hot and fresh. Quick in and out with little time wasted, they were very organized and friendly. A must stop if u want some breakfast!
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June 2023 by Frank A.
We dropped into Baskin Robins for some ice cream. We like the way the the restaurant was decorated and thought we could get a simple hot fudge sundae and banana split, after we ordered they told us they did not have any nuts, hot fudge or hot Carmel. I will not be back to this location I will visit the location on Blanco as we have not had any issues at that location.
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May 2023 by Sydney N.
Everytime I come to this location my bacon egg and cheese croissant is cooked to perfection. Warm and crispy and amazing. They make the specialty coffees really good as well, not super watered down like all the other dunkin's. Love this location, I come everytime i'm in san antonio.
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May 2023 by LeWayne Ballard
Stopped by for a last minute birthday cake. There was a good selection of ice cream cakes in the freezer of small and large sizes. There were also prepacked quarts of their more popular flavors.I saw some cakes with happy birthday signs on them, but the one I liked didn't have one. I asked the young lady working if they had any and she politely went to the back to give one to me. She was very nice and helpful. Paid for the cake and was on my way.Took the cake out 10 mins before it was time and it was thawed out perfectly. Cake was good with a good ratio of cake to ice cream. Would get a cake here again in the future.
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May 2023 by Ruth Spina
Just the Worst at first. Sitting area was empty two girls were there , completely ignored us, saw us, kept giggling at each other but did not acknowledge us at all. Another employee finally walks out from the back to help, she was super helpful and kind. Redeemed the horrible first impression. So confused at why the others would behave that way.
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May 2023 by Kenneth S.
I don't frequent donut shops often but I went through the drive thru to get my favorite donut, a maple bar. The lady said they don't carry maple bars. Not that they were out, they just don't have them. Okay not sure what donut place doesn't sell maple bars but I went with an old fashioned. Mind you it was difficult to decide because they only pictured 9 donuts on their menu but have many more in the store and when asked about the others they didn't seem to passionate to tell me the rest that were available. Again I was the only person in line and no one was in the store so they weren't busy. So I play it safe and order my old fashion donut. I get home, open my bag and it's just a regular donut. No icing or cracked ridges like a traditional old fashion. Apparently DD old fashion are just a basic batter cake donut. Okay fine but then if you're going to deviate from the norm then it needs to be 1 of the 9 donuts you're displaying on your menu visually so new customers know. The speed of service, cost and taste of the donut was good though. Not what I wanted.
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April 2023 by Taryn K.
Went in close to closing tonight and had excellent customer service from two employees that were working at the time. The place was very clean and the employees were so nice and professional. It's hard to come by that these days so I like to compliment employees and places of business when I see it.
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March 2023 by Austin K.
Do not have all flavors do not have waffles. Moderate service. Floor and cooking areas aren't the cleanest. Can't wait for Andy's to open
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January 2023 by Pardeep Parmar
Today 12/29/2022 around 4:10PM. I went there and had worst experience of my life. 7-8 kids sitting on the front counter and a girl behind the counter was totally unprofessional and one African American guy was worst then ever one. I will NEVER go back at this shity place. They are ruining B&R brand name!!
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December 2022 by Tom Nonnemaker
This place doesn't seem to get enough love, so here's some. I was craving a hot fudge sundae last night. Went through the drive thru. Perfect. Fast. Tasty. Friendly. 100% satisfaction!
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November 2022 by Lisa G.
It's really sad how many times this location has gotten our order wrong, and seeing all the reviews I can see I'm not the only one. I've gotten lukewarm coffee, my same order will always taste different, and on very rare occasion I can enjoy coffee from here. The customer service isn't great either. Very few are kind at this location. Honestly, they shouldn't be in business. They clearly don't care about getting peoples orders right. I never write bad reviews either! But today was enough, it's just a waste of money ordering coffee from this location. If you want good coffee or good service go somewhere else!
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October 2022 by Lauren P.
Asked for a turkey sausage egg and cheese croissant sandwich and they gave me a nasty taco with some bad sausage. The sausage literally smells so bad, I tried taking a bite and spit it out immediately. Do better.
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September 2022 by Maddie T.
My mother ordered me a iced caramel latte and we received a iced cold brew 100% black and all the caramel is at the bottom. We called to receive a refund but the manager refused to give it to us and even continued to bicker with me and my mother. Never coming here again. Our milkshake also came out melted. Smh