Bath & Body Works offers hundreds of quality products, from fragrant body lotions and shower gels to candles, perfect for treating oneself or finding a gift. The store is consistently described as clean, well-organized, and smelling great. Customers frequently praise the wonderful, friendly, and professional staff who provide sweet, helpful, and quick customer service. Associates are noted for going out of their way to help customers find items and get the best deals with coupons, often bringing products directly to shoppers instead of just pointing. This exceptional service, characterized by smiling faces and expertise, makes customers want to return. The store also offers great value through sales, discounts, and a rewards program for free products. The overall experience is one of excellent customer care in a pleasant and inviting environment.
I got exactly what I was looking for. My furbaby smells great.
January 2026
I love it! However, once I bought something from a clearance sale and the items I received were damaged and stained. I wanted to exchange them, but the employee argued that I couldn't because they were clearance items. I don't know if I have the right to exchange them anyway, since they weren't free.
December 2025
Employees were friendly especially Clara for recommending a candle to give to my girlfriend.
