Bath & Body Works offers a wide selection of fragrant products, from body lotions and shower gels to highly praised candles. Customers report an excellent selection of items that smell amazing and are worth the cost. The store is known for having helpful and kind staff who provide pleasant shopping experiences, greeting customers and offering patient, above-and-beyond assistance. The associates are ready to help put together the perfect gift or find the perfect scent. Some customers note the store can be packed with people. A safety concern was mentioned regarding very high stacks of candles, which can pose a hazard. Shopping experiences can vary by location, with some branches receiving particular praise for happier staff and positive customer service, including helpfulness with promotions and coupons. Overall, it is a popular destination for treating yourself or someone else to quality, fragrant products.
