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September 2024 by Valerie Hernandez
Horrible Customer Service. No wants to help and ride.
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August 2024 by Juan Ramon Hernandez
Excellent Truist Bank, very friendly staff, super professional manager and has agencies in most of the states that I have traveled to, I do recommend it
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January 2024 by Zenaida Martinez-Arizala
I been having auto loans and banking with them for a few years now. I am very happy with them, Carlos is very knowledgeable and professional. The entire staff is super nice.
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January 2024 by rashad HARTZOG
Terrible bank. I opened an account and had to deposit 50 dollars and set up direct deposit. I called a few days later and was told the account was closed due to fraud. Now I haven't gotten paid. I don't know where my money is and they can't tell me anything. Do not bank with them.
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February 2023 by Santos Montoya's
Very good service and very good attention..
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February 2023 by KC Chiefs
Have a Business Account at this Location seems to be "OUT" of change on coins all the time, Before this Bank of America or Wells Fargo did not do this to a commercial customer.
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October 2022 by Jodi cosenza
I’ve been with this bank for a couple of years everybody is always really nice but I have to mention an employee that went above and beyond when I had an issue with a check that was taking too long to deposit… I had won a certain amount of money from the lottery(no nothing to make me rich lol just a few dollars). , but I deposited the check through the phone. It took the whole 10 days at midnight on the tenth to clear , so on the 10th in the day it’s still hadn’t cleared so I went to the bank and asked them about it and asked them if I should just take the check and cash it in person at the bank that it came from. She was not sure but advised me that i should be patient at least one more day to make sure it goes through before cashing it in person. I left the bank still on the fence about what to do until my phone rings less than ten min after I left, Imagine my surprise when it was the young lady from the bank. She had talked to her manager and whoever else she needed to get a definite answer for me after I left . MARIA(MARIANA) is the young lady’s name , thank you so much for going above and beyond to make sure I didn’t make a mistake I appreciate it very much. Not to mention she’s always helping me multiple times a week getting change for my small business. Too many people are quick to complain but not too many people ever post the good stuff so here I am posting the great experience I had thank you once again Maria for always being friendly and professional and very helpful !
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September 2022 by Ni-Niya
Super helpful! Mariana is awesome and did me a huge favor above and beyond. I visited because I had some paperwork I needed sent their head office. She kept me updated and called me with updates when she didn't have too. The bank itself was clean and quiet and the staff all seemed friendly with greeting everyone
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August 2022 by David J.
Have a Business Account at this Location seems to be "OUT" of change on coins all the time, Before this Bank of America or Wells Fargo did not do this to a commercial customer.
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July 2022 by Torq Shep
Yeah, this branch is pretty much the worst. Especially since Truist took over. They don't even follow the hours listed on the website.
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January 2021 by Lucas Rabe
I come here everyone Monday for work and everyone Monday there is always some issue. They recounted my deposit close to 5 times telling me I counted it wrong when they counted it incorrectly and finally came back and said it was right the first time. Don’t waste your time at this location
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June 2020 by Audrey Valdez
I don’t understand how you can be the only one in line and it still takes 30 min just for a deposit.
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April 2020 by Oscar Gonzalez
Best bank I've ever had they are more interested in us and our needs. Never had any problems with them.
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March 2020 by X X
I've had an auto loan for 3 years, and have never been able to set up online payments. I recently called customer service and was told it would take THIRTY DAYS to set up an online account because I don't have TEXT MESSAGING. What the hell? So because I don't have a text plan on a phone, it's going to take you 30 days to "verify email address" so I can use online bill pay? Definitely will not be getting another loan through BB&T. Don't care if my next auto loan is a higher interest rate, you people suck.
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February 2020 by JESSE M (JD)
Just got a loan from this place. Very unprofessional. Dealing with Lorenzo. Seems he never gets his messages at work or his direct line. Should have read reviews of how this place handles there business. Don't waste your time here. They will do everything in there power to get you in but once they do. You get terrible service.
