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June 2023 by Franchesca
Just moved to town and saw a great promotion here. But what bank is only open until 5pm and closed on Saturdays? I guess I'll be opening an account somewhere else.
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November 2022 by S G
The bank is good; it is the customer service that works there that make it not good.
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September 2022 by Jack Lowery
This place has had the payoff amount for over a month and a half and will not tell me when it will be posted or anything about it. I just get told to call back. But every time you call you have to deal with a machine then a person who has no clue what's going on then put on hold for a while so they can talk to the back office to find out you have to call back. This place is costing me money and time they care very little about. Will never do business with this company again
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June 2022 by abril ram
I have been banking for over 6 years, and it has been great experience with Patricio, Valerie and Diana, great skills and knowledge of their position as well as costumer service.Sadly today I had a hard time with the person at the counter. for all my questions and needs the answers was: “you can do it online” and “you can do it through the app”. Wow.The bank is a great institution, but with today bad experience I’m going to consider other options. Tellers are the face of the bank… and some are not doing their job. If costumer service is not your call, search for a job that suits your skills and personality.
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June 2022 by Calvino Vino
Robert has been my go to teller.He has gone beyond normal customer service and I was using many of their branches because of my travelsHe has not only been the voice of patience and reason but sound advice.It's nice to be treated like family.
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June 2021 by alfredo reyes
Great attention an outstanding service by Nicole and Robert, so kind and helpful. We were so lucky to open and account with them.
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September 2020 by Selcuk Mutlu
Robert and Nicole are definitely not your average bankers. They make things happen for you... I am glad they are taking care of my company's banking needs
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June 2018 by Bill Wood
This Bank has been nothing but SUPERIOR . Ms. Daisy Torres is a top notch with her assistance and her PROFESSIONAL treatment
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May 2016 by Melissa Myers
I've been banking through BB&T for 20 years in several states. Always great service.