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August 2025 by JoAnn Herrington
Worst service. Waited nearly an hour just to be seen to open a new account. Someone finally made the decision to help people who only there for a debit card, which reduced the number of people waiting in line for one on one service. The lady that helped us was very nice and had just dealt with an irate customer. After she helped us open a new account, she directed us to the teller to actually cash the check! Which put us in another long line for an additional 10 mins. It seems as though management has no idea how to regulate the influx of customers based on their needs. Very disappointing.
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July 2025 by Eli
Great customer service. Irene is very helpful and very professional in doing her job. She helped me open a second business account. She made it look so easy. She was very thorough in explaining everything to me. Thank you Irene
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July 2025 by Kathryn Bedford
Mrs Fabilia is awesome she explains things too you she takes the time too make sure you understand everything. She deserves a raise
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May 2025 by C Castaneda
Incredible customer service The branch manager Irene have me set up my business account We have a very complicated business and it was so simple took me less than 20 minutes if you need a business account ask for Irene Vasquez polite professional definitely will be back
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March 2025 by Kayla Alvarado
Thank you Alejandra and Jessica for helping me on Saturday and Wednesday. Saturday was super busy but Jessica made the experience great. Alejandra was super professional and very kind to us this Wednesday, I’m happy that I bank with PNC.
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September 2024 by Stephen Johnson
Great customer service and easy banking options. Love their app and online banking options. A+
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December 2023 by Jacob D. Powell
Priscilla was extremely helpful and kind!
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December 2023 by Elida Hernandez
Very helpful !
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November 2023 by Christoval Esquivel
I've came in twice to open a business banking account and both times the only "manager" that can do that "is not in". When are they ever in?!? I'll be taking my business elsewhere.
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August 2023 by Rosy
Excellent
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May 2023 by James Alfaro
Juan medina has an attitude problem! Horrible customer service!! I called an spoke with eddie one of the branch managers an let him know what bad experience i had with mr juan but i doubt they will do anything about it from what i can see…
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March 2023 by Emma Hunter
Great experience. The banker that helped me was courteous and understanding. Solved my problem.
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December 2022 by Ruth Aleman
Nothing today other than horrible.
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November 2022 by Evelyn Rodriguez
BBVA bank was better.
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February 2022 by John adam Segura
Worst bank ever. Juan Medina is a large man with an attitude problem. It must be nice to sit at a desk and munch on some sweet bread.. instead of assisting clients in the lobby. Not to mention the older gentleman in the front that makes you sign in and tells you that's the only way they can assist you. And then Juan has the audacity to make the old man look like a bad guy by kicking us out.. because the staff is getting sick.. stay home then if you're worried about your health Juan... doesn't seem to worried about diabetes tho.
