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March 2024 by Waqas Ashraf
Lonnie Bad bad bad bad bad customer service
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March 2024 by Inez Lamb
My husband and I would like to give Omar a most excellent report for his care and concern for a situation we most recently encountered. Omar has been so patient and helpful in this with us. I would recommend speaking with him and getting his direction as he is very knowledgeable and helpful. Thank you Omar for all your help.
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March 2024 by Javier Luis Castillo
Now I understand why they have an overall rating of 3.2. Worst customer service in a bank and executive Lonnie so rude.
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February 2024 by Ko Ko
I feel as though I was discriminated against
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December 2022 by Mr G K
I was going to open account here guy is asking for my debit card if I have debit card why would I be here to open account just don’t make any sense thank goodness I didn’t opet account here
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August 2022 by Gabriel Castaneda
Just like any other PNC bank
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November 2021 by Angel Gonzalez
Horrible!. I didn't choose for this bank to take over BBVA. Now we are all forced into this change against our own will. I can't even access my account to see my available funds. Customer service is poor. I wouldn't recommend PNC to anybody.
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June 2021 by Michelle A
Great customer service, opened a new account and got all my questions answered. Left Chase bank due to all their fees, thank you BBVA
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August 2020 by John Witeb
this is a good branch
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August 2020 by Veronica Daniel-Espinoza (Beauty)
It saddens me that we have 24 yrs with this bank and till this day management is not empowered to take actions on their own beliefs and understanding. From a Manager and Customer Service specialist,Get more information before you decide to decline additional service, specially if it’s in your power to do so. See that you retains client of so many years , 3 accounts, 2 paid off loans and prospects to refinance mortgage with your branch.Disappointed from Joshua Norton Retail BankingAnd no support from Branch“Customer Experience operations Manager “Margaret MCGee$38 Dollar NSFHave made me overthink my business with this Bank.Sorry for BBVA who have served us for many years.
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March 2020 by Ariel Santana
Shout Out to Veronica at BBVA in San Antonio @ Wurzbach Rd... She rocks!! best customer service ever.....
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February 2020 by Veronica Espinoza
It saddens me that we have 24 yrs with this bank and till this day management is not empowered to take actions on their own beliefs and understanding. From a Manager and Customer Service specialist,
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February 2020 by Veronica Daniel-Espinoza
It saddens me that we have 24 yrs with this bank and till this day management is not empowered to take actions on their own beliefs and understanding. From a Manager and Customer Service specialist,Get more information before you decide to decline additional service, specially if it’s in your power to do so. See that you retains client of so many years , 3 accounts, 2 paid off loans and prospects to refinance mortgage with your branch.Disappointed from Joshua Norton Retail BankingAnd no support from Branch “Customer Experience operations Manager “Margaret MCGee$38 Dollar NSFHave made me overthink my business with this Bank.Sorry for BBVA who have served us for many years.
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October 2019 by Mara Flores
Showed up at 4:45 to open up and account and was told that it takes 30 minutes so because it was 4:45 they would not take me. I guess customer service doesn't exist at this bank. No biggie I'll just go elsewhere!
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August 2019 by Khaled A.
Tha best customer service by joshua Wallace Fast customer Services thank u so much
