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March 2024 by Josie Aguilar
After searching for what seemed like forever I was able to say YES to my dress here. It was stunning and the service was great! Everyone was really friendly, knowledgeable, and the selection was dressed was good too. I’m including some pictures and let me just say that if your consultant doesn’t look at you like mine did, then it’s not the one!
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February 2024 by Brianna Wodtke
Caroline was amazing! She helped so much and knew exactly what she was doing! Extremely professional and found my dress on within 30 minutes.
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January 2024 by Daniel Christ
Very professional and efficient, able to see many dresses quickly
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January 2024 by Margo Hatton
Great dresses and experience. Loved this store!
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December 2023 by Tesia S.
Absolutely worst bridal shop you could go to we can here to bring my sister to look for a wedding dress and the lady helping us was so rude and rushed us the whole time and my sister tried on 7 dresses in under 25mins it was so terrible she was almost crying I would never go here unless you want your whole experience ruined
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December 2023 by Lauren Dabritz
I had such an amazing experience with the ladies at Bella bridal! I had been to other bridal boutiques in the San Antonio area but this one was hands down the best of them all! They were helpful and honest with the experience and I feel like I am so happy with my decision to have purchased my wedding dress from them!
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November 2023 by mckenzie balero
Wow… I came in to try on dresses and unfortunately the specific dress I wanted was not carried In the store but the designer was. Caroline stepped in to help me out and she was the most helpful, kind, generous and so hard working. She definitely went above and beyond to see how she could get me the dress of my dreams!
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November 2023 by Steph M
Professional service and great value! Bella bride found my dress on the third one!
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September 2023 by Katerine V.
This place was absolutely awful. The dresses were fine but the attitude of the attendant was a nightmare. This should be a fun experience and they absolutely drop the ball on customer service. No pictures of any dress until you find your favorite?! Ridiculous. You can't walk around and look at dresses with the bride. You're required to sit down in a small section and try to remember what each dress looks like. The customer service alone would make me never want to purchase a dress here or give them business. Go anywhere else. These women are an absolute nightmare. Whoever the owner is needs to relax on the rules and step it up on cleanliness because the entire place was run down and bathroom was DISGUSTING. It's a no for me.
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July 2023 by Jack F.
I wanted to give this business zero stars but I couldn't. My 19 year old granddaughter went to Bella accompanied by her sister for her upcoming August "casual" small wedding. She explained all of that to the clerk. The clerk picked out 5 dresses , all size 12, for a 5 ft 4 inch petite woman. The clerk had my granddaughter undress down to her panties and came into the dress room to help her try on the dresses. My granddaughter was excited about her upcoming wedding and rather naive and assumed this was normal practice. The clerk saw how much she liked one dress and the clerk told her it was on sale and it would not be there tomorrow. Of course she bought the dress for $1250. It was far too fancy for the occasion and far too revealing for a 19-year old. No refunds!! My granddaughter called an hour later to see if they would take it back (after talking to her grandparents) but was told they would only pay her half. An upcoming wedding is supposed to be a happy event but this clerk totally took advantage of my granddaughter! Some people will do anything for a commission no matter who gets hurt. Shame on Bella for this behavior. Think very carefully about using this business!
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July 2023 by Lupita Guerrero
Great service! I can in for a last minute dress as I had changed my mind days before the wedding. I walked in and the attendant was very accommodating and patient. I walked in in sweats and a bun guys and they didn’t not treat me any sort of way. I NEVER walk around like that, but I was so frantic that day. Bought the perfect floor sample for the occasion. I felt like a beautiful bride on my elopement and I surprised my husband so bonus points❤️
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July 2023 by Grace Drewa
My sister found her dress here. The associate helping us was very knowledgeable and helped so much!
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June 2023 by Kelly Thornton
Bella had a really nice selection of gowns and the staff was very helpful in picking out several styles to try on. I ended up buying here and was very satisfied with how my dress turned out on my big day!
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June 2023 by Megan Coleman
This was the ONLY bridal boutique I needed to go to find the perfect dress for my wedding! Caroline and the other woman there (I never caught her name) were so patient and helpful. Caroline was able to expertly help me choose a dress that flatters my problem areas, and she stuck with me while I flipped back and forth between dress styles. Shopping isn’t usually something I enjoy at all, but they made the experience a great one. I came away with the perfect dress and accessories to match. Thank you, ladies!
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May 2023 by Kelly Taliaferro
Bella had a really nice selection of gowns and the staff was very helpful in picking out several styles to try on. I ended up buying here and was very satisfied with how my dress turned out on my big day!
