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March 2024 by Jesus Perez Hernandez
We visited the site today around 7-8 pm. The guy who was serving with a rude attitude, we asked a few things and he didn't even take the time to answer, he just pointed to a sheet of paper and said that what was there is all he had. He answered with a rude and arrogant attitude, a customer became uncomfortable and decided to leave without making purchases. Deplorable service
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March 2024 by Lily Scott-Medlock
St Patrick’s day weekend was extremely busy. About 20 people waiting and ONE frantic employee is not okay! Employees should not be scheduled like that on weekends in such a busy place. She was scooping and ringing people up so it took forever, which isn’t her fault.
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February 2024 by Dara Donnelly
I live downtown and wanted a hot fudge sundae on the 3rd anniversary of my mom’s death. They were her favorite. It said they opened at noon on Sunday. I walked over after Mass and waited until 12:15. They never opened and there were no employees in the shop. I walked further down the river and found a great family ice cream shop that had been there over 40 years. Justin’s. They had wonderful friendly service and a delicious sundae with Bluebell ice cream. Disappointed I wasted my time waiting for B and J to open.
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January 2024 by Jordynne Grace
The hours you claim to be open/closed need to match up to the hours you’re actually open and closed.
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December 2023 by Meryl
If I could put 0 start I would.We went there 12/27/2023. The store was close and was opening at 4:30Pm. The worker arrived at 4:35PM while people were waiting outside and he arrived with car hairs on his T-shirt, with no motivation at all and was depressed to be here.His attitude was not acceptable and if it was my store I would not want to have him representing my company.
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December 2023 by Hayley F
It is a small store in a busy place. Service was quick and good. Flavors available are what you can find in grocery stores. Differences are the availability of sundae, and shakes.
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December 2023 by Nguyễn Q.
The service was not exactly pleasant but they gave us lots of ice cream. We got a scope of coffee and a scope of sweet dream ice cream. Both were very good and not too sweet. They only have outdoor seating. There were napkins and hand sanitizer inside.
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December 2023 by Hayley F.
It is a small store in a busy place. Service was quick and good. Flavors available are what you can find in grocery stores. Differences are the availability of sundae, and shakes.
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December 2023 by Julia DeWitt
Amazing ice cream. The store itself is very small, but you'll be wanting to sit outside and view the Riverwalk anyway! Located on the upper floor, so you'll be looking down at the Riverwalk. Expensive, but expected given the touristy
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December 2023 by Jacob Burns
It’s your typical Ben and Jerry’s. Ice cream was as good as ever. A little over priced but it’s to be expected.
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October 2023 by Christina H.
They didn't have all flavors. Man working there is zero polite. Closed the business then open. Looks like he was taking a break. Doesn't represent what we know for Ben & Jerry's.
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September 2023 by Antonio
The ice cream was great as usual and the staff was friendly. Make sure to try the praline ice cream with the cheesecake one, it’s a delicious combo.
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August 2023 by Charli Behn
Hours listed open until 11pm on Sunday’s. Walked up this past Sunday (8/13) at 9:50pm and they were closed. Staff inside sweeping and counting register. Saw a bunch of other people walk up and they were all just as disappointed as I was. Shame.
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July 2023 by Brad Lusk
Probably would be good but closed at 9:00 in a Friday night.
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July 2023 by Wes
Closed at 9:40 when it clearly says 10:30. They denied customers when walking in. Don’t promote a time and not back it up. Employees need to be talked to by proper management.
