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April 2025 by Bonnie Brantley
Giving 3 stars because of the price and location were good but the rooms are dirty and in desperate need for a deep clean. The AC smells bad. Several day stay and housekeeping didn’t clean. Front desk attendants were nice. Pool was clean.
Rooms: Dirty
Nearby activities: Plenty to do around the hotel
Safety: Felt safe.
Walkability: Close enough to walk places
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April 2025 by Michael
👍🏻👍🏻
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March 2025 by Oscar Montes de oca
As usual! Very comfortable and clean
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March 2025 by Stephanie Diaz-Reyes
This hotel was not what I expected from a Best Western. Upon entering my room, there was a musty cigarette smell. I called the front desk to make sure they did not put me in a smoking room. They had not, but the smell lingered the rest of my stay. The room was clean upon entering except for the dead bug smashed against the window and the moth that came out of the closet. The walls were very thin, and I could hear everything that was happening outside my door and above me. The upstairs tenants had heavy feet. The pool was nice, but it was dirty when we arrived, with leaves and plastics floating around. It was better on the second day. The bed was comfortable, but the pillows were small and didn't have much support. The bath towels smelled like they were brand new and had not been washed yet. They were also very thin and didn't dry very well. The breakfast was basic, with no protein included besides scrambled eggs. This is somewhere I would stay if I was passing through but not for an extended stay. The location was right off of the 420 freeway and was close to our destination. It was also a straight shot to the airport. The front office staff was great and helpful, but the hotel as a whole requires some love and attention.
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March 2025 by Texas Girl
Enjoyed the old-school courtyard, trickling fountain, and the spacious room with double sink vanity. Will stay here again if we're in the area.
Rooms: Clean, updated, but not fancy.
Noteworthy details: No pets allowed.
And the only thing I'm not crazy about are the door open to the courtyard where the pool is located. I imagine it gets noisy during the summer 😕 but, I would stay here again.
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March 2025 by Kevin McConnell
The room was clean, although it smelled like Marijuana. There is not enough light at the sink/mirror. They should also address loud music being played all night in other rooms.
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March 2025 by J Mathews
Stayed at this hotel for 1 night. Glad my wife and I stayed here the 1 night before we came back to San Antonio with my kids. Location was great. Plenty of shops around and easy access. Room was cheaply upgraded but overall not too bad. Breakfast was nonexistent. “Hot breakfast was lukewarm. Rubbery sausage. Watered eggs. Nothing but some milk in the fridge. No muffins and maybe 3 slices of bread. Waffle maker was fine. Decided to just trash our plate and go out to eat for breakfast. Definitely won’t stay here again.
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March 2025 by samantha l brown
It’s decent if you’re coming down for BMT graduation/ceremonies, but otherwise there is absolutely no reason anyone should waste their money here. The housekeeping never cleans anything. The front desk service is alright. It’s also like 20-30 minutes away from everything. If you want to explore the thriving and tourist locations that’s like 10-14 miles away.
I also do not recommend for solo women traveling here. This is 10000% not a secure location.
Rooms: Rooms are dirty! They don’t clean them
Nearby activities: This hotel is in the middle of nowhere. There is nothing to do around here other than go to Chili’s or Target.
Safety: Anyone can walk on to the property from off the street. It is not secure. I do not recommend this hotel for single women
Walkability: There isn’t anything within walking distance that worth walking to.
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March 2025 by Goku Ui14
Had the greatest stay ever. My room was neat and clean. I love extra pillows, and with no hesitations they brought me more. The bed was very comfortable, slept like a baby. The breakfast was good. Made a great start of the day. I will definitely be making this location my go to. Thank you Best Western.
Rooms: Clean and comfortable.
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March 2025 by Jake W
It’s perfect for someone looking for a simple, private, safe and easy hotel stay on a budget. I’ve booked with Hotwire late at night and checked in seamlessly without extra deposit holds and hassle. Night shift guy is very friendly and efficient.
Breakfast is free but a bit limited compared to other BW locations.
Housekeeping staff is super sweet.
TIP: Rooms in the back building have deep tile whirlpool tubs on the ground floor. Smoking rooms avail too.
Rooms: Rooms in the back building are larger and bottom floor has whirlpool.
Safety: Safe
Walkability: Not walkable.
Food & drinks: Bring your own
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March 2025 by Sabrina Martinez
This place is very welcoming and the staff are really polite and respectful. Nice housekeepers.😀💯
Rooms: Very clean
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February 2025 by Josh Johnson
Horrible experience. I’ve stayed here before, and there are a couple of rooms that aren’t too bad. But this one I stayed in was bad. There was a high pitched ringing going on ALL NIGHT LONG. The air conditioner smelled disgusting! There was a large booger on the lamp by the bed. The TV was broken and repaired with duct tape- yes, duct tape. The person above me walked around the room all night so heavy footed it sounded like they were stomping their feet hard on purpose. What a nightmare of a stay. Couldn’t sleep at all, so I’m not going back.
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January 2025 by Zahid Iqbal
Too dirty with moldy odor, windows of the window AC is full of mold growth, dirty and itchy bed, could hardly spend an hour in the room and quickly left to find another hotel. Booked for two nights but could only spend an hour there. I would never recommend it.
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January 2025 by Shalz S
Avoid staying at this location to save yourself some money. The room and bathroom are in desperate need of renovation. While the front desk staff was very friendly during our late-night check-in, the overall experience was disappointing. The hotel is conveniently located near the freeway and close to SeaWorld, but with so many other hotel options in the area, it’s better to choose elsewhere. Additionally, the bathroom lacked basic amenities, with no facial tissues provided and only two towels available, Worst Best Western property I’ve ever stayed.
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January 2025 by santy Tube
Cheap cost/benefit very good place medium low quality
