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“The staff really knows their stuff and takes the time to answer questions without making you feel rushed. Last week I brought in my mountain bike with a shifting issue I couldn't figure out and they had it diagnosed and fixed within an hour. What I appreciate most is their honesty! Highly recommend!”
“Only great service received at the bike shop. Don't recall his name but I believe it's the owner, as he initially assembled my foldable bike after I purchased it on Amazon. He completed the work in a timely, safe and accurate manner. Again after a recent flat tire, he changed it within 24 hours and had it ready to go! Very reasonable prices and friendly service. Great place coupled with great work!”
“The atmosphere was awesome, the staff was very friendly, polite and very enthusiastic to help me every time I visit. I always leave feeling better than I did going in. And I am always looking for any reason to stop in.”
“I had very positive experiences in CrossRoad bikes. I visited last year when i started looking for a road bike to replace my then current gravel bike. I had multiple options between Cannondale, Cervelo, and others. Mike was very helpful then. I found a bike online months later that was cheaper in price, I called Mike and Sean and both gave me a better deal on my Cannondale Supersix Evo. I went ahead made the purchase, got the fitting done by Mike (it's spot-on), and when I had a minimal issue with the bike, they fixed it for free. Sean, Mike and the rest of the team are easy to deal with, honest, and very helpful. They've earned a long-term customer. I highly recommend paying them a visit and asking questions. you won't be disappointed.”
“Staff was great! Special shout out to Efren. We drove 4 hours to buy a bike and he went above and beyond to make our time there exceptional. Would definitely recommend!!”
“These guys go the distance when it comes to taking care of their customers. A recent unfortunate experience involving multiple flats was met with considerable patience and effort accompanied by excellent advice from the extremely competent tech at Bicycle Heaven in Castle Hills. I will always own a Specialized Bike and Bicycle Heaven will always get 100% of my business.”
“Wanted to get back into MTB after a nearly 10 year hiatus. I met some guys on a meet-up group ride in McAllister Park, and I had a blast. They recommended this shop when I began talking about a new bike. I went in and found the staff extremely helpful. The sale that was going on was a plus, and I bought a Trek Fuel EX5. A month later, my buddy bought a Trek Roscoe 7. We've been riding regularly, and I'm finding my joy again. Yes, I recommend this shop. Service is top-notch.”
“Great service and all the Techs knows a lot about my Canyon bicycle , bilingual people that helps a lot from 1 to 10 I’ll give them a 12. Muchas gracias muy recomendados”
“Marty & her Team truly are the experts in what they do. Very friendly. Very attentive & shared so much value. Thank you Team. #1 spot when it comes with bikes! #1 spot in SA!”
“I knew nothing about electric bikes, rentals, or the rules of using them in San Antonio. No matter, because this shop took the time to explain everything for a fin morning of zooming down river to the missions. Go here for a turn-key solution to an electric bike experience.”
“Same day service on Saturday without an appointment! Loved that Mark was open early (earlier than most other shops) with easy parking. Entrance is NOT ON MAIN. It’s on the back side of the building with driveway on Myrtle. 5 star personal service, reasonably priced. Will be back.”
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“The guys here at the shop were very thorough and experts on every bike in the store. They help fit me for the perfect bike for my wife and I. Their service was fantastic, and we look forward to doing business with them for years to come. We love our new bikes!”