“The staff really knows their stuff and takes the time to answer questions without making you feel rushed. Last week I brought in my mountain bike with a shifting issue I couldn't figure out and they had it diagnosed and fixed within an hour. What I appreciate most is their honesty! Highly recommend!”
“I rely on my bike as my daily transportation to/from work. I trust this place with bike! Fast reliable and fairly priced. I’ve been to many bike shops, they are the best around”
“They do repair work for any bikes. Some other shops don't. Also have nice bikes for sale and asscesories. Had a major tune up,and was happy with the work. Going to take my Mt. Bike soon for some work.”
“Best trek store in town. Jake is always super attentive and answers all my questions and random needs I encounter with my bike. I recommend this trek to everyone I come across in need of gear, advice, or something fixed!”
“Staff was great! Special shout out to Efren. We drove 4 hours to buy a bike and he went above and beyond to make our time there exceptional. Would definitely recommend!!”
“These guys go the distance when it comes to taking care of their customers. A recent unfortunate experience involving multiple flats was met with considerable patience and effort accompanied by excellent advice from the extremely competent tech at Bicycle Heaven in Castle Hills. I will always own a Specialized Bike and Bicycle Heaven will always get 100% of my business.”
“Decided to get back into riding a bike on a whim as I haven’t rode my bike since 2020 when I was still in undergrad. I went to Trek, asked questions and Alfonso was able to help me. I ended up getting a Marlin 6 and he was able to adjust the seat and make some adjustments after analyzing my pedaling outside. I have no complaints about this store.
As for the bike, I started off at Mccallister park once my helmet came in and the bike has a great ride, can’t say that I had any trouble hitting the rocky terrain that’s off-course.”
“Great service and all the Techs knows a lot about my Canyon bicycle , bilingual people that helps a lot from 1 to 10 I’ll give them a 12. Muchas gracias muy recomendados”
“Marty & her Team truly are the experts in what they do. Very friendly. Very attentive & shared so much value. Thank you Team. #1 spot when it comes with bikes! #1 spot in SA!”
“Super helpful. They were closing for the day and Sam still didn’t mind helping me with a flat I had on my bike. Thank you for the help. Great service. Cool place too”
“Same day service on Saturday without an appointment! Loved that Mark was open early (earlier than most other shops) with easy parking. Entrance is NOT ON MAIN. It’s on the back side of the building with driveway on Myrtle. 5 star personal service, reasonably priced. Will be back.”
“The guys here at the shop were very thorough and experts on every bike in the store. They help fit me for the perfect bike for my wife and I. Their service was fantastic, and we look forward to doing business with them for years to come. We love our new bikes!”