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November 2024 by Muñeca Salas
I have been going to black fox all locations especially this one but the new girl with short dreads was extremely bothered to do anything I felt as if I was asking her to go out of her way while she was on the phone with a personal phone call literally the rudest and when I changed my mind about a product because I found something better at the counter she made the ugliest face I’m a genuine Mexican woman not a stuck up or anything never leave reviews but this was just terrible again love the store but the customer service used to be so much better
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October 2024 by Kalia A.
Shout out to the owner for being so kind and helpful. It was my first time at the store and I found everything that I needed.
The checkout process was quick and I loved the music they were playing :)
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September 2024 by Prayer Works
Sooooo, what is the hours of the Culebra location? Parking lot full of customers waiting and it’s 10 mins pass open time. Update your hour as I see this isn’t the first time per the reviews
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August 2024 by Rose Scott
It’s 9:32 and it’s still not open, doesn’t even look in process to be opening. Please update the business hours.
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July 2024 by Tiffanie Loveday
Everytime i come here i have a great experience!! Shaun is so welcoming and very knowledgeable about products when I have questions. Definitely will be returning and high recommend!!
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July 2024 by Kathy Loveday
Shaun was great and very friendly!
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May 2024 by Melinda Salazar
I went in this location to purchase a hot comb for my 11 yr old daughter. The same sales person that recommended this item DECLINED my exchange. The day we purchased it my daughter and I tried it with excitement. All I hear was a sizzle and smelled the hair burning!! ?
I quickly stopped using it.
Now I’m here at the same location with the same sales person trying to exchange it or refund it. NOT ONCE DID THEY TELL ME IT EAS NON REFUNDABLE.
Now I’m left with an item that cannot be used.
I should have just ordered from AMAZON!
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May 2024 by Andrea Perez
Employees here make the business have 1 star.
Friday 12 2024 just in case ownership wants to take the time of the day to check the cameras on how their employee likes to close before 8.. she said she likes to lock the doors early? There was 4 people outside . 7:53 I needed 1 item with urgency and she said that doors were locked . Business hours say - closes at 8 that’s why I drove over here to purchase 1 item. If employees want to close before closing time, then this should be online on the business hours as well .. “our employees don’t like to work and close early just because “ that way the 4 costumers waiting outside didn’t have to drive to this location for no reason like myself.
Nothing personal but it was unbelievable that 4 people were wanting to go inside because it says on GOOGLE that business is OPEN !
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April 2024 by Paula Thompson
Good customer service, manager is extremely nice and helpful. Will be shopping there again!
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January 2024 by Toni Ruiz
Store is never open on time
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November 2023 by Lisa Carter-Crosswright
Great customer service.
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November 2023 by Krysta Dawson
Great variety of wigs and hair products. Will definitely be back.
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November 2023 by Bianca Bookman
Me and my daughter came here was so happy with the service! Best customer service here!
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November 2023 by Loreal Jackson
Customer service was sooo amazing! Definitely coming back again!
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November 2023 by Kollect R
Great customer service, had a great time.
