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February 2024 by Amanda Rodriguez
Isaiah or Isaac is The best he took special time to reshape my hat that I had an orange in years and to stretch it for me. Thank you.
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January 2024 by Rick HARDCORE PERFORMANCE KARTS
Great people & great selection. I get my hats cleaned & reshaped regularly there & they've always done an awesome job.
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January 2024 by Michelle Ward
Jesse in hats was rude and dismissive. He might be smoking dope too. Didn’t help me at all when asked by another salesperson Savanna, whose customer service skills are seriously lacking. I was looking for a particular boot and he said they didn’t have it. We finally found it no thanks to them.
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January 2024 by Frank Almaraz
Great place for Christmas shopping
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January 2024 by Ebdan D
I was in this store today, and I had a bad experience with one of the employees. I wanted to buy a pair of work boots and there was a pair on display in my size but one of the boots didn't fit me well I felt like it was a little smaller than the other and I asked one of the store assistants for help who did. He got me another pair in my size and he told me that the ones you have in your hand are the size you are looking for. and I told him you know, I measured these and one of the boots I feel is smaller, his response was they're going to break a little bit, in short he didn't want to get me another pair and he insisted with his phrase, do you know if we're going to the store? When measuring a pair of boots you want to be sure of what you buy and feel that they are comfortable. So I had to leave the store. I never knew why the employees are there offering their help, telling you if you need help my name is X and in the end when you ask for help they don't help you. This is not a complaint I just want to let customers know, at the end of the day that is the purpose of this page.
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January 2024 by Edith Olvera
Super pretty clothes and excellent quality
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January 2024 by Fabian Quint
Very good and helpful service, good selection ?
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January 2024 by Razorhornet
This place has everything they have really good deals, and they also give military discount their hats are unbeatable!
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December 2023 by Abraham Sanchez
Came here as a kid when it was originally named Sheplers. Boot barn is definitely worth a trip if you are looking for boots or clothing to match and the staff was very helpful.
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November 2023 by Jose D.
Boot barn is a great place to find your first pair of boots. I was pleased that the people in sales are not pushy and allow you to peruse all you want before you make your decision. They are there to truly help you find what you need. I find the prices a bit pricier for my taste, but the value you get for what you pay is worth it. If you are close and/or can make it to the store, I would suggest going to the store in Leon Valley off the 410 express as this stor has the most varied selection. There is merchandise here, and prices, that you will not find online. anyway, n ot all the vendors merchandise is sized the same. For example, I am anXL and two vests firt me perfectly, a third did not and i had to go to 2XL which I found to be smaller 2XL than normal.
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November 2023 by ShovelheadTed !
Pretty big place was greeted by one gentleman in the back of the store after I passed three of the girls that work up front. Seems like they have a big selection there. Didn't purchase anything from this store.
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October 2023 by Justin G
Came in with the family to have my hat shaped. Ended up buying a few additional shirts. The employees helping on the floor and the employees shaping hats were great. The employees hanging around the counter and working the counter were rude and unprofessional. Some retraining in CX would go along way.
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October 2023 by Johnny Y.
the entrance is very filthy, full of cigar butts, old gum every where, including trash, smells awful. the floor needs to be swept and cleaned. the store looks good but these little details are a big turn off. Just been honest. thanks
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October 2023 by satnam sandhu
Best selection in San Antonio TexasThe western cloths store next to them Went out of business.This one on I 10 near Ingram mallIs full with great choices
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September 2023 by Moses Vasquez
They're selling a pair of boots that were returned and showed wear. I asked if there was any way I could get a discount but they are absolutely refused. The two associates said quote.. we can wipe off the stuff marks and the dirt from the bottom end of quote. I will never go here. I will pay retail full price for a brand new pair of anything but not for a pair of boots that were used and returned. I have been coming to this location for over 15 years. As if of this week no longer.