-
January 2024 by Annabelle Cabe
Steven and his guys were really helpful in assessing my brake pad situation. They also worked pretty fast to get it done! I would recommend this place and return should I need anything. Thanks y’all!
-
January 2024 by Kat Burke
I went for an oil change pro - didn’t get one. In fact, my car wouldn’t turn on anymore. Not only did the two gentlemen spend an hour and a half in my company (discussing the specifics of all the possible parts and what may be wrong), they both took turns with their personal vehicles trying to jump my car. They even recommended places to go nearby. They truly made the situation feel light as a feather and were so incredibly helpful. I forgot to ask their names, but will continue to go here in the future for excellent customer service and attentiveness!
-
January 2024 by robyn biederman
Great offer on an alignment for my vehicle. The offer is for $69.99 for a one-time alignment, or &99.99 for as many alignments at any Brake Check as necessary for 3 full years. Wow! That’s an offer so good, why would I go anywhere else? And the Customer Service was great too.
-
January 2024 by Kate Kuenstler
Steven was fantastic - very informative, attentive, and kind. He talked to me about the things I didn’t understand and was patient while I made decisions. I never got the feeling he was trying to pressure me, or anything remotely like that. In fact, he gave me a discount despite my taking up his time with questions and such. He was straightforward and honest, and I was very pleasantly impressed by both him and his colleagues. I will be using this specific brake check in the future and recommending it to people I know!!
-
January 2024 by Eduardo Magaloni
I’ve been coming to this location for almost 10 years. They are always friendly, up-front on time it takes, help me plan my timelines, and right-priced. The people have always been respectful and professional. Great location, too!
-
November 2023 by Alexis Killian
This is the best brakecheck I've been to. They were quick and efficient. They were helpful and informative aswell. Also, their oil change service is great.Service: Oil change
-
October 2023 by Vanessa Aycock
Wonderful service at this location. I initially spoke with Berry to schedule an appointment for Friday but he was able to bring me in earlier. The whole process was very smooth and he did a wonderful job of explaining what was wrong with my car. To fix it was reasonable, and the crew did a wonderful job. I would definitely recommend the Alamo Heights location to anyone. The communication is amazing and the service is worth the price. I will definitely be returning!
-
October 2023 by Alan J Ramirez Gonzalez
I've been a loyal customer of Brake Check, and they never cease to amaze me with their exceptional service. Not only do they consistently do a fantastic job with my brakes, alignment, and oil change, but the management team sets the bar high for quality service. Barry leads by example, ensuring that every visit is a positive experience. It's clear they prioritize both the well-being of my vehicle and customer satisfaction. Kudos to Brake Check for consistently delivering top-notch service, thanks to their dedicated team and excellent management.
-
October 2023 by Kacp Family
Great experience. My truck needed an alignment and they were able to fit me in right away…as in 5 mins after I called! They worked hard to get the old truck as right as it could be and I was on my way in an hour and a half very satisfied. Super folks.Service: Wheel alignment
-
October 2023 by Richard Broome
Excellent service and a very helpful positive attitude. There was an error from a previous repair, however they were honest and owned the mistake and made the proper repairs with no charge. Great experience and I will definitely keep seeing them when I need to!Service: Brake service & repair
-
October 2023 by Orlando Mayes
DO NOT BRING YOUR VEHICLE TO ANY BRAKE CHECK SHOP.After bringing my car for a simple brake pad change, I received my vehicle back with brake light codes on the dash that they will not take responsibility for.After taking time from work and paying to have it diagnosed at a shop that specializes in my vehicle, the estimate was nearly $3000. I asked them to help me out to at least cover the parts, and they couldn't even work with me to do that; not to mention that driving my vehicle in this state is a safety issue.So, don't risk taking your vehicle here. Don't do it.
-
September 2023 by Alex Good
***edit after owner comment*** Im standing in the store right now, as you comment on my post, picking up my car while your employee tells me there's nothing more you can do. Really mixed messages.I took in my Hyundai Sonata for new brake pads. They sold me on why rotor resurfacing would be good too. Fast forward 3 weeks, and there is a rattling coming from the rear of my car. They wouldn't just look at the wheels, but we were able to recreate the sound driving around. So, then they realized the materials they installed on my rear tires had come loose!!After reinstalling their own faulty equipment, I start to hear a rotating, grinding sound when I apply the brakes. Even the store manager could hear it. So, they look at it again and tell me that I have weird rub patterns on my rotors....the ones they resurfaced and applied their new brakes to. So, now that it's grinding and has what they describe as an unusual brake pattern, they won't fix it or correct the work. Instead, they told me the grinding noise isn't a safety concern for them, so they won't do anything. I asked how I'm supposed to determine if it's safe/unsafe when a part of that involved the grinding sounds and kicking feelings on the brake pedal. All they have to tell me is that it's not a safety concern even though they're the ones with the brake pads and rotor resurfacing that caused it. Lame
-
September 2023 by Jaelynn Blount
I have been here for my alignment and oil changes. I love the deals for both. This is the only shop I trust to bring my car without feeling I’ll ever be up charged. Shoutout to Barren today for the great customer service!Services: Wheel alignment
-
August 2023 by James Cowan
Called Saturday when they opened, received a 1:00 appointment and had the car by 4:00. Text updates throughout with photos were helpful. Barry was super friendly at drop off and pickup, and price was half of the Acura dealer quote. Will use again, they were great.Service: Brake service & repair
-
August 2023 by Linus Jingco
The manager, Barry*, is the best auto shop manager I've worked with. Very transparent, understands customer, and straight to the point. Will appropriately express uncertainty when diagnosing cars and properly explain. Also discusses multiple options to take. He took good care of our cars! Highly recommend this place.
