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February 2024 by Ashley S.
This bank has the worst customer service, the slowest app, and the stupidest rules that you will ever find in a banking institution. Forget finding an atm near you, they maybe have three in the city if SA lol. From cutting off my card for "using it too many times in one day" to not reimbursing me when I had fraud charges and causing my account to go into the negative, to their bullshit "We're going to expedite this" when really they don't expedite ANYTHING, save yourself the hassle and just don't. Any bank is better than this one. I will be closing my account if they ever get my money reimbursed but they have no idea when that will be because it "just depends what number I am in line." What a joke.
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November 2023 by Celeste Cheek
Been with Broadway Bank 20+ years, always get great service, I wouldn't consider another bank.
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November 2023 by Steve and Cynthia Maller
Best bank in San Antonio! A local bank with personalized service and great products. I wouldn’t bank anywhere else!
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November 2023 by Roberto Bessudo
Great service, nice small bank.
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August 2023 by Cassandra J.
Update: On Thursday, Aug 24, 2023, Broadway Bank's District Manager, Robin Bosch contacted me with good news. I've been vindicated and my account has been restored. Thank you, Robin, for patiently listening to me and addressing my concerns. Now, that's great customer service.
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July 2023 by joe martinez
Nicole at the teller line was very nice and replaced my debt card. Making my experience fast and simple.
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July 2023 by Adrianna Malone
I just experienced the worst candidate experience I have ever had with any company. There seriously needs to be an overhaul on hiring.
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June 2023 by Carolyn J.
Do not use this bank for wealth management. I've been fighting off crooks in this dept. for years trying to take over assets/funds from the elderly. The turnover rate at this bank is fast and the staff runs lean. They conduct mixers w/wealth attorneys and go after the weak and elderly fast. Do not allow the bank to meet with a senior in your family without someone in the family being present. Better yet, leave this bank. They should be indicted.
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May 2023 by Charles Heaton
I’ve had a terrible experience with this bank. Avoid at all costs.
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April 2023 by Ambrocio T.
Special thank you to Danielle Weber & Victor Para for the VERY OUTSTANDING customer service. They went above and beyond for me then proceeded to answer the million of questions I had about my car loan. Broadway bank is hands down the best decision I made when picking my personal bank. Phenomenal service!
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December 2022 by Chuck Wehling
This is the best financial institution I’ve ever dealed with and is why I choose to call this bank my own.Thanks to every one at Broadway Bank!
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July 2022 by Daryl Hardman
The negative reviews are not warranted, it is a good bank.
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March 2022 by Scott
This is a very bad bank. Their midnight math will steal from you and they lied about a hold to steal money from my account. Had to close the account. Watch your statements for irregularities, mine had $200 just disappear one day and they had no explanation.
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December 2021 by Hope Ayuba
can you be wise for a while don't give your money to scam, i did my 4th withdraw successfully without no stress and no extra charges I saw so many testimonies about Mrs Donald Maureen on a page how people get paid so I decided to try her and now I can also say that she is the most honest woman I have ever met here. Since I started investing through her in forex and crypto trading, I get my income without any issues weekly. You can also be part of this great opportunity it's real, i started with $500 and I earn $7,000 weekly
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October 2021 by Mariano Alvarez
They lied to me and now they closed my account for NSF fees! Was NEVER notified when asked they said it's my fault! I don't mind paying some but I'm not fully responsible!
