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November 2023 by Robert B.
So attempting to buy a new car for my fiancée our journey ended here. The best thing about this location was the 0 non-sense, the price online is the final price, and guess what like every other dealership in the nation that one awesome car you're looking for isn't, "being serviced" or "just sold" or "getting detailed right now" and further more when you tell them you have cash or your own financing, they don't jack up the price with BS options. All dealerships should run this way, no BS, haggle free, no nickel and diming you at every turn. We had a great experience, got a great car, and Miguel was an amazing sales rep to work with.
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November 2023 by Daryan Marin
We had the pleasure of working with Fermin as our experience guide! He answered all our questions and was straightforward! Fun to talk to as well! He made this experience as hassle free and smooth as possible! Definitely come to him for your future car needs! Will be back again for sure in the future!
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November 2023 by Lena Marie
Mike Vincent was great!! This was my first big purchase so I wanted to look at a few different cars he was patient and took his time and was super thorough! Definitely recommend!Johnny P also helped us and he was phenomenal!Such a great team to work with!!
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November 2023 by Lemon ade
Great place! Great customer service. They have a gaming area for your child to keep occupied. Mike Lopez did an awesome job helping us in finding a vehicle! He always made sure we where ok and letting us know how long it would be.Down to earth guy. Definitely would recommend this place to friends and family.
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October 2023 by April Morgan
I had the pleasure of working with Stephanie O. during my recent car-buying experience, and I couldn't be more impressed with her outstanding service. From the moment I walked into the dealership, she greeted me with a warm and welcoming smile. Stephanie demonstrated an impressive depth of knowledge about the vehicle I wanted to test drive and answered all of my questions with precision and expertise.What truly set her apart was her unwavering commitment to helping me find the perfect deal for the car that suited my needs. She patiently listened to my requirements and provided valuable insights, making the entire process not only stress-free but also enjoyable.I can confidently say that Stephanie goes above and beyond in the world of car sales. Her professionalism, knowledge, and genuine willingness to assist are qualities that set her apart from the rest. Thanks to her, I drove off the lot in a vehicle that exceeded my expectations. I can't recommend Stephanie enough!
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October 2023 by Jewel Schoppe
Johnny & Juan are an absolute W! Johnny was super helpful when it came to helping me understand all the working parts of buying a car. As well as understanding warranty and financing with Echo Park. Juan helped me get better financing significantly. They both ultimately helped me decide on my new car. W team. Someone give them a raise! ?
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October 2023 by C S
My husband bought a vehicle and it was the easiest and fastest dealership I’ve ever been to. Low down payment we were in and out within an hour. Thank you to our car salesmen Ivan Acevedo who was very efficient. Thank you for the smooth process.
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October 2023 by Myriah T.
2 stars for the inventory, but overall terrible customer service. They are not responsive. They were quick to hound me about submitting an app but terrible follow up. Sales & financing don't communicate. I planned on buying a total of 3 vehicles w/ them. Now I will be taking my business elsewhere. You know to people who actually answer/return calls
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October 2023 by Vicky S.
If I could give it a zero, I would absolutely do not ever purchase a vehicle from EchoPark. They are a scam. They don't honor their word, and it was the biggest mistake of my life purchasing this vehicle from them. I have had nothing but problems, and no resolution from anyone at this dealership. They say what you want to hear until they have your signature on the dotted line and it's a totally different story!
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September 2023 by Brittany M.
Bought a car in December of 2022, by September of 2023 had to do $1,000+ worth of repairs. And change the battery within less than a year of owning the car. Beware of purchasing cars from here, nothing is covered under "warranty".
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September 2023 by Becca Breedlove
We got in and out faster than I expected. Smooth process considering we got there around 7 pm in the evening and was driving away in our new car 2 hours later. Our salesperson was friendly and prompt.
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September 2023 by Antoine Howard
My experience at EchoPark was beyond exceptional. The car buying experience here is unlike any other. No haggling, great price, and lastly great customer service. The sales rep Mike Vincent showed us exactly what we wanted and got us taken care of in no time. Total car buying experience was less than 2 hours total. He is great at his job and will definitely take care of you. If you’re ever looking for a vehicle I would highly recommend you come by to EchoPark in San Antonio and ask for Mike Vincent, trust me you won’t regret it.
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August 2023 by kasi mccarty
Stepahine was amazing! She went above and beyond going through all the hoops to help us. If you ever are looking for a car I 100% suggest coming here! Amazing customer service and was checked on many times and it was a speedy process. 5 stars easy!
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August 2023 by Lana Pearson
Awesome experience. No haggle, direct and very easy process. Our sales Rep Fermin was very knowledgeable, patient and friendly. Made the whole process stress free. Highly recommend. Love my new car!!
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July 2023 by Regina Walker
This team went above and beyond my expectations for our daughter’s new car purchase. Kudos to the Sales Mgr, but Beni our experience guide was simply amazing. Thank you so much for your wonderful Customer Service and your patience during the entire process on behalf of my family we thank you again and appreciate your customer service and professionalism.
