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February 2024 by adrianna chavez
Nate the assistant manager was very helpful. Recommend this place.
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December 2023 by M RODRIGUEZ
I love going in there and checking the music equipment and also anything for cameras don't forget about the movies
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November 2023 by G A
Based on my experience here, I wouldn't recommend this location. While shopping there for a different particular item, I decided to get an appraisal on a diamond ring I was wearing as well. Now, this was a mere "test" to see how the associate(s) would check the item on quality, worth, etc. The diamond ring I had on me at the time was GIA certified with very high quality on clarity, cut, etc. My experience also working with true gemologists has taught me a thing or two. So I already knew the inquired information beforehand. The associate I encountered did their thing and gave me the "value" of the ring, which was approximately 2.5% out of 100% of the true cost and worth. This is an example of a store/place that will prey on people in desperate situations. Especially if the person doesn't have any background knowledge on the item they're trying to get money on. They will not be accurate nor fulfilling on the true value of an item.Solutions: 1. Provide better training to employees. 2. Uphold honesty and integrity. I didn't see either of these during my visit. I would not return here nor recommend it.
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October 2023 by Monica Heights
Over priced items everywhere. You will not get much money for your items either so it’s best to go up the street and get a fair price. Ex. Charging $90 for an item that’s $30 brand new…very shady
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October 2023 by Public Possum
Based on my experience here, I wouldn't recommend this location. While shopping there for a different particular item, I decided to get an appraisal on a diamond ring I was wearing as well. Now, this was a mere "test" to see how the associate(s) would check the item on quality, worth, etc. The diamond ring I had on me at the time was GIA certified with very high quality on clarity, cut, etc. My experience also working with true gemologists has taught me a thing or two. So I already knew the inquired information beforehand. The associate I encountered did their thing and gave me the "value" of the ring, which was approximately 2.5% out of 100% of the true cost and worth. This is an example of a store/place that will prey on people in desperate situations. Especially if the person doesn't have any background knowledge on the item they're trying to get money on. They will not be accurate nor fulfilling on the true value of an item.Solutions: 1. Provide better training to employees. 2. Uphold honesty and integrity. I didn't see either of these during my visit. I would not return here nor recommend it.
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September 2023 by Linda Davis
The are always very sweet & respectable
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July 2023 by GG Smith
Great customer service! Vanessa is awesome! I'll definitely recommend this location to others!
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May 2023 by Eliazar Aviles Jr.
Be carefull with prices listed on sale event items that are on the floor. Just came to this store today 5-26-24 302 s. New braunfels ave san antonio tx 78203These people put the wrong stickers on item and when you tell them you want to buy they say “well this item is not at this price, and they give you another higher price. Probably a sales tactic to get people interested.
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December 2022 by stella brown
Awesome staff and very understanding
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October 2022 by Isabel Garcia
My first visit I was very pleased with their customer service. My second visit not so much!
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September 2022 by RDxlC
The staff here are very helpful and know their stuff
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July 2022 by Andrew R.
If I could give a zero I would didn't bother to say hi didn't ask if I needed anything.poor service skills would've made $350 off of me because I found a lot of stuff I was gonna get .guess I'll go down the street n make a deal down there
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July 2022 by Jennifer Coronado
Great employees and very helpful.
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February 2022 by Javier Hernandez
The manager there is races she automatically discriminate me and my wife just because of are sink color and are appearance my wife is a month in half pregnant so we didn't have much to get her anything to eat I went to go pawn my tools automatically discriminate me because I'm Mexican and had tattoos thinking I stole my tools she refused service and wouldn't take my tools I show her a receipt the worst service ever I never been judge I'm a believer of Jesus Christ for her to be so racist to us always giving us a hard time the cash America on new Braunfels st in San Antonio Texas will discriminate y'all when it comes to tools they get mad when you refused to sell them they didn't treat me of my wife with respect like we show them my wife has diplomas and certificates in the justice legal system so yes we will go forward with them and make sure that they will never discriminate any one on how they look or dress or color or there background we believe in Jesus Christ we have faith in god our father that he will hear and take action on people like her we are just struggling trying to get my wife n unborn child something to eat in the mighty name of Jesus Christ amen
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February 2022 by Gerardo Velasquez
Shout to Leonardo and Jared always help me out when I need cash for bills or whatever
