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March 2024 by Stephanie Marie (Mrs. Serna)
Worse pawn shop to spend your hard working money on! They only care about making a sale and collecting your money. They'll take your money first, then run your background to buy a firearm, only to make your wait. They'll refuse to give you a refund and only offer store credit. That's just ridiculous and not how business should be done. Never have I or my husband seen or experienced such a bad experience buying a firearm at a pawn shop. They're obviously judging by the outward appearance very unprofessional. It's obvious they need to change their process and procedures. We've bought firearms from other pawn shops and this was by far the worse experience. Don't spend your money here! They don't care about you only your money!
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March 2024 by Arthur Alderete
This place screws you over very bad. I get it. It's a pawn shop but you sell your ps4 for 60 just to have them sell it for 249.00. Talk about them being the robbers.
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February 2024 by Gee Gonzales
Jordan went above and beyond when my husband and I went to pawn his bike even letting my husband use a screw driver and helping him tighten the break . The rest of the crew was very friendly and we had a great experience. We definitely will be going there to shop and pawn stuff!
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February 2024 by Jan don
They never tell me. I told them waiting for my camera and my memory card. They said sold out my camera and delete my memory card my picture family and my babies was baby pictures.
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December 2023 by Noemi Garcia (Troublemaker)
Went to go make a payment and it was closed before 7pm.
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October 2023 by Roxanne Salazar
What great experience awesome place always willing to help go above and beyond keep up the hard work .Good, customer service. Thank you Savanna for my last purchase , love it ! To all the crew way too go!❤️
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October 2023 by Raquel Renobato
No customer service here !!! at the store didn’t get a greeting. Didn’t ask if we needed any help. Didn’t get a thank you as we left as I saw there was no manager in the front I will not come back. Y’all suck. I would put zero stars but it’s not an option.
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October 2023 by Ericka Rodulfo
I been coming here for almost a year and nate is the best he is very helpful and friendly . The girls are so helpful and friendly as well I would recommend all my friends and family to come and be helped by Nate.
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October 2023 by Craig Lugo
Your employe Jordan is really a good worker he was very nice welcome me in and help me find what I wanted now I'm a permanent shopper @ this place..CASH America
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October 2023 by Debbie Bruno
The young lady this morning was amazing. Answered all of my questions with no Additude. Just Awesome ??
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October 2023 by Andrew Coronado
I love my cash America !! Super friendly pawn brokers !!! & Always willing to help . I recommend the e southcross location.
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August 2023 by Kevin Melton
I've been multiple times at this location, always ignored or put on the back burner. Went to look at engagement rings (your know, the expensive area) and was flat out unattended to, but as soon as I walked in with a backpack on ( I ride a motorcycle) they demanded that I leave it up front. If y'all don't want my money you can just say that ?
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August 2023 by Salvador Cirilo Jr
Been there three times, understand some people fall on hard times every now and then.these people make you feel like it's a bad thing tygo pawn your stuff. Especially this guy named Joe. Avoid him. If it wasn't us patrons,. manager
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May 2023 by mario quintanar
Taking out a layaway from a combo special they hadand came in to to look at another combo special including a chain and charm to purchase, just to be told ,THEY AREN'T SELLING IT CUZ IT'S NOT THE RIGHT PRICE AND SOMEONE MESSED UP AND ARE NOT GOING TO HONOR THE SALE,BS even Reginald and headquarters couldn't honor their MESS UP...COULD IT JUST BE A GIMMICK
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May 2023 by Javier Gonzalez
If u bring in any like brand new or good condition items They will low-ball to the MAX and act like they don't need what you're gonna sell even if it's a good item doesn't matter don't come here waste of time these people live on scamming u
