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March 2024 by David Hernandez Hernandez
Great customer service! Best pawnshop I've been to, Management and staff are wonderful.
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March 2024 by the spotsa (JOEL SHINES)
Tried to buy laptop on sales floor they yanked outta my hands ans said I couldn't buy it why do they have items on the sales floor not foresale I asked to speak to manager and she tried to sell me a broken laptop for a working laptops price so then she took it away and said I couldn't buy it.... to this day I still have not received a call from the district manager i gave them my info and nothing they do not care about customers ... when u call the corporate office it takes u to the dmv lmao get thos last part as I'm telling the manager what happened with the other employee u received no apology whats so ever and to make it worse she has the balls to tell me sir you are being aggressive ... in my mind I'm like wow I'm the most non aggressive person I work armed security I'm trained to deescalate situations she just didn't like the truth of what had just happened and what was said when she said that I was like wow I'm leaving have ur manager call me and I left
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February 2024 by Vivian Rodriguez
I've walked into many CA'S But none like this one they have the best selections And Friendly Service .I would especially like to say Thank You To Fonzy for being very professional and courtesy to my needs.
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January 2024 by T Merical
Extremely rude, they closed when we were in there and about to purchase an item and i left my id in the car. I asked to go grab it and they said sure then when I came to the door they refused to let me back in and to purchase the item and said oh well come back another day to my husband. They lost out on a purchase and we will not return here after this. If they weren’t going to let me back in after saying I needed to go get it, they should of let me know this. Im very disappointed in our treatment.
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December 2023 by Itzz_MysthicalWolf727
I can’t express how happy this cash america makes me! My mother passed away and her ring had dropped. Jocelyn the manager helped me find my moms ring and I was able to purchase my moms ring. Thankfully no one had purchased it since it was out for sale already. Jocelyn is so nice and definitely made my Day, Year, etc!! If I could add more stars I would!!! Thank You Cash America for having Jocelyn as a manager!!! I’m spreading the news about this awesome Cash America on 2003 Goliad Road and this stores Amazing Manager!!! ❤️
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December 2023 by Brenda Coultress
There were three females employess,I was in line and not one greeted or acknowledged me,however, FONZY did and attended to me.He was very professional and explained exactly what offers they were willing to help me with.He answered my questions in a very professional manner and made my sale very smooth,I highly recommend him.....
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October 2023 by Sally Ortiz
Great staff always ready to help! Joc is very professional and knowledgeable on her items will be back! ?
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October 2023 by Joe Jimenez
Always helping people for there needs. ?? great prices
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May 2023 by Monica Lopez
The store manager is unprofessional and disrespectful to customers!!! I have filled out a complaint with the O.C.C. against JOCELYN you don't own the store but the STATE OF TEXAS SETS THE RATES on Loans not you!!! You will find out when the O.C.C. CONTACTS CASH AMERICA about you trying to run things like you own the company!! BIG MISTAKES !!!! SMH
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May 2023 by Perla Chavez
Doesn’t even deserve 1 star but was my only option. Joss is horrible & rude. DOES NOT TRY TO HELP HER CUSTOMERS!!!!! Tries to con you into paying higher interest rate, which also is ILLEGAL. Do not recommend this place to my worst enemy.
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May 2023 by Jessica Vasquez
This pawn shop doesn't deserve any stars because the store manager doesn't know how to treat her customers that's why yall have a 3.2 rating
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April 2023 by Rosemary P. Valdez
They are paying way too little for pawns and sale.
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March 2023 by Charles Ross
Mega rude..poorly trained dronesAc vents dirty..smells like trash
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February 2023 by Yeraldi Gardea
Great service from Jocelyn! She’s very knowledgeable and gave a lot of great suggestions. Will come back!
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December 2022 by Rene Ramirez
Very rude employee as soon as you buy something they want to over price it
