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February 2024 by jess c.
False advertising on offerup. Poor management poor Customer service poor communication something needs to be done with up front training. Ashley was very rude and a lot of attitude.
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September 2023 by Rosa Perez
Liz the manager is always helpful
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July 2023 by Art Casarez
To start off the staff always welcome you as you walk in the store even when they are busy with other customers. As a customer for several years they are always willing to either work with you on a purchase and if a loan is needed they always work with you to get the best amount that is needed from the merchandise you bring in. Tha staff is also well knowledgeable on the items being brought in and are always will to help out the customer when in need. So from the management Emily to the manager's Kaz,Diana and Ashley have been well trained by their upper management.
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July 2023 by Roland Reyna
Well Cash America Pawn at address 2503 has been really really helpful to me in all kinds of aspects the people are really kind nice sweet and how do you say buy them tacos but they're really really helpful but maybe not the last manager that was there cuz anytime I buy stuff from there I always get it out well the last manager did not call my phone saying that I was due already they just decided to take it out of the safety deposit for the safe box and put it back in the shop and somebody else bought it so I lost out $200 of my money and and everybody inside the pawn shop knows that I always get my stuff out so that was the most probably experience I had at that pawn shop but for the most part the ladies are really really excellent people they should be rewarded with thousands of dollars every week yours truly Roland Raina
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July 2023 by Rudy Barrera
I like to come to this store they alway helpful friendly and happy treat customers like real employees names are Diana Ashly Kal and Kiki my best store to visit
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March 2023 by Jaime Mejia
They didn't let me pawn my laptop the battery was falling I'm pretty sure they seen worst condition ones won't be going back again
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February 2023 by Jimmy R.
Yes I came to this Cash America off of bandera and Callahan road deal with the manager that wears glasses of she quoted me a price for my animation box sets she offered me $110 and then at the last second because I got to contact my GM that's very upsetting that she did that to me she should contact her GM first screenshot the pictures to him and let him make the decision of the mouth of a loan they said give me the amount of the first before anything I will avoid this place and I'll cause they will rip you off here take your merchandise to any other Cash America there are much better and more reasonable on their prices
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February 2023 by A Loyd
Today was my first time here, and I am super impressed by the customer service and honesty, especially Diana. I will be coming back.
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February 2023 by Miguel Marinez
To buy gold rings price are good not to sky high .
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January 2023 by Edgar Omar Lozano Roacho
I pawned my gun there and when i went to redeem my pawn i naturally had to do a background check. Naturally I got delayed. So I get a call a week later to pick up my gun. I show up and they tell me that i lost my gun while I was waiting for my background to clear. One word.," "CROOKS!"
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August 2022 by E Lozano
I pawned my gun there and when i went to redeem my pawn i naturally had to do a background check. Naturally I got delayed. So I get a call a week later to pick up my gun. I show up and they tell me that i lost my gun while I was waiting for my background to clear. One word.," "CROOKS!"
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June 2022 by David Avila
When it comes to customer service these employees Rock! Very welcoming knowledgeable about there store. Always in pleasant moods. Love this store because of great employee's! Keep up the great work.
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February 2022 by Edgar Lozano
I pawned my gun there and when i went to redeem my pawn i naturally had to do a background check. Naturally I got delayed. So I get a call a week later to pick up my gun. I show up and they tell me that i lost my gun while I was waiting for my background to clear. One word.," "CROOKS!"
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October 2021 by Hector H.
I’ve been going to this pawnshop for years and I’ve pawned many things.Well today I went in to pawn some keyhole saws and a female employee asked me if I had the receipt!WOW! I’ve pawned my Mac impact, ingersolrand impact and they never asked me for a receipt.I guess since I’m Hispanic she assumed the items were stolen.The next time I go in will be to pick up my impact wrenches and after that I’m done with that pawnshop!
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May 2021 by Charleigh K.
My boyfriend had pawned some items that normally he would not have ever parted with but at the time he didn't have many other options, so he was going to lose them as he last a payment on the plan, so I went in their and spoke with a few of the ladies and they were nice enough to let me purchase the item on layaway! To make a long story short, he got his goodies back, it was still a bit pricy, but soooo much better than losing the items forever! And many places would have prooby done that, since normally once a person missed the due date for the money, the item normally goes on the floor! I'm grateful that they didn't do that, even though they had every right to do that, but instead they were compassionate and worked with me. I have not seen too much compassion in that particular line of work, so I was very impressed. Now I buy stuff there on layaway here and there, I hate to pay full price for a brand new item, it seems wasteful to me, right now I'm slowly buying a new Avery chain and cross, for a fraction of what I would waste at James Averys brick and mortar store for the same product!
