-
February 2024 by jesse lomas ii
Mel was amazing and awesome.. She helped me with my extensions and layaway. Always has a smile and willing to help.. Thank you so much!!!
-
December 2023 by Michele Espinoza
Always my pleasure doing business with you guys. Evelyn is so friendly and easy to deal with, she always explains everything well.
-
August 2023 by greg rincon
Best customer service! Melorie was very polite . Very knowledgeable. She listened to what I was looking for and directed right to the perfect purchase. I would definitely recommend her if your looking to buy from Cash America Pawn. I will be buying from her again! Keep up the good work Melorie!
-
August 2023 by elvira ayala
Melorie Ramírez has always been a very people-oriented assistant manager, and she doesn’t hesitate to assist in any manner possible. I truly recommend a visit to this awesome store to experience a great business supervised by an outstanding staff.
-
August 2023 by Terrance Smith
Today I want to go and price some jewelry and some tools I had a good experience a lady named Mel was very helpful was very patient with me she helped me with all the prizes that I needed and she gave me some good deals as well. Thanks Mel I will recommend my family and friends.
-
July 2023 by Sarah Gonzales
The young man at the counter was nice but Mel, assistant manager that “helped” me was very rude. I brought in new top dollar electronics that I see are selling in the store and she flat told me no with no reason and then refused to take some items because I didn’t have the up to date charger that every day people have already. She also tried to sign me up for a loan with interest after I had already told her I was there to just sell the items. She really didn’t care about the customers at all.
-
July 2023 by maria guerrero
I called this store thinking it was a Cash America I have items at by accident.. but the lady who answered was so nice and gave me the information I asked for.. I'll definitely be going and shopping at this location...
-
July 2023 by Gustavo Solis
Great customer service!!! Rudy has always been super helpful!!! Kuddos to management and team members!!!
-
June 2023 by Jonny
Sold me a Yeti Nano mic with a mess up port.Then I checked the receipt; you can't make returns unless you pay an extra 5% for a protection plan, which wasn't explained to me when they offered the plan at checkout.So they don't inspect/test items they buy, leave the responsibility of inspecting the merchandise to the customer; while also making the customer PAY for the privilege of being eligible for a return and refund.And guess what. THIS IS ALL LEGAL UNDER TEXAS LAW.
-
April 2023 by Garrett Cooke
Staff here doesn’t really care about customer service at all. I heard one of the other lady’s in the front making snide remarks about another customer while I was waiting for service. The lady who helped me seemed like she didn’t even want to be there, along with when the lady checked the item I was trying to sell the ground on the plug was slightly bent. She pulled the ground out…. Then proceeded to tell the other lady at the front desk that it just fell out… no accountability.
-
April 2023 by robert silva
Another horribly Managed pawnshop 4 employees working behind the counter two employees helping out one person the other two just talking to each other I walked around for 20 minutes not one employee asked if I needed help. And like always everything was over priced. 4:30 in the afternoon
-
March 2023 by Nathan Glenn
I wouldn't recommend this place took apple head phones in with the box saying they were real apple and your employee turned me away like she didn't want to help and had a bad attitude
-
February 2023 by Donnie Sharp
Tried to get a loan on a generator, new, still in it's box... Was told they only accept used items... Lol .. What a joke!
-
September 2022 by J D
Unfortunately I have to pawn things I am not sure what happened to this place been going there for a long time no more since those females started working there they seem a bit prejudice. I am married to a Mexican so believe me I know what racism looks like they are and that male I think his name is Sam they are all so very rood and only give maybe a third what they used to
-
September 2022 by chris tew
Poor service and even poorer prices.Waited 10 minutes to buy a 1$ movie and just walked out, but apparently the cashier had time to come outside and assk me if I stole it after I clearly put it back on the shelf.
