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October 2023 by Gayle Hensley
I love running into Cato’s. I scan there sale racks and pick up individual items to update my wardrobe for each season. I have been many sizes and I never leave empty handed! I make my last stop at their jewelry sale and other items that are in style. I loose earrings so they are perfect for everyday wear.
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April 2023 by Dawn Call
I like to shop here , good prices for seasonal clothes. Staff here …terrible !!!! Rude, like we are a bother to unlock a dressing room. Approach the check out and they don’t speak a word . Very unfortunate they can’t hire people with customer service skills.
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March 2023 by Lucy Gomez
Walked in just now to location off Bandera Rd.... 2 employees and me. Both saw me, and neither even acknowledged me. I had to say hello first for them to acknowledge I was in store. ? They appeared upset/annoyed with each other, but customer service needs to come first. Scanned the racks anyway, noticed that some of the clearance dresses were in with the regular priced items still at regular price. ?♀️
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March 2023 by Rosalie Garcia
Very nice clothes for women who are plus size at reasonable prices and the employees are very courteous will be coming back especially when it is difficult to find clothing that fits you correctly
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January 2023 by Lisa Jasso
I was in there yesterday. 3 employees and I’m the only customer. Not one said hello, can I help you find something? I went to try on clothes in the fitting room and was counting the items and the lady said just go to 5 I don’t need to know how many with a attitude. Checking out not a bye out thank you for shopping here. We’ll never go back!
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July 2022 by Nena Diego
They are really RUDE! And they DISCrRIMINATE! Because I'm a special person and I need my service dog and they said I can't have it! ?????????
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July 2022 by Janelle Gonzaléz Alvarado
They are really RUDE! And they DISCrRIMINATE! Because I'm a special person and I need my service dog and they said I can't have it! ?????????
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March 2022 by Jenna
My niece went inside with her children , no one said hello , how are you .. do you need help , nothing , a few moments lady another woman walked in and she was greeted with a hello, my niece looked around and another employee came close to where they were and did not ask if they needed help, I think they profiled her , little do they know she holds several platinum cards , she was extremely tired from being at a soccer game and helping her mom get groceries. Do not be so quick to judge , treat people the way you would like to be treated ,
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March 2022 by Bxbaby
My niece went inside with her children , no one said hello , how are you .. do you need help , nothing , a few moments lady another woman walked in and she was greeted with a hello, my niece looked around and another employee came close to where they were and did not ask if they needed help, I think they profiled her , little do they know she holds several platinum cards , she was extremely tired from being at a soccer game and helping her mom get groceries. Do not be so quick to judge , treat people the way you would like to be treated ,
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September 2021 by G Garcia (GG)
OMG, I don't know if the A/C went out or what but it was hotter inside the store then outside today. But the sales associate didn't apologize for the a/c either. I know it's been a while since I've been to the store but it was always nice and cool in the past. I had to turn around and wall out I couldn't stand it.
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August 2021 by Tammy Hall
I've shopped at Catos in several states and this by far is the worse store I have visited. The customer service is nonexistent, again a lg portion of the racks are empty, and they start to lock the doors 45 minutes-1hr before they close. This was my last trip in this store.
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July 2021 by Anna Duggan
Worst customer service I have ever experienced.
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July 2021 by mayra leal
Disappointed! The styles have really gone downhill and prices up! Not impressed! ?
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June 2021 by Marie M.
Drove miles hoping I could find a decent pair of Jean's. I guess styles are changing and I need to change with it or go bare...I'm just saying.
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June 2021 by Jennifer Felan
I really love shopping at this Cato's location and they have an awesome selection on their clothing. Plus their clearance prices on their clothing are a great deal. The only downside about this location is that the customer service is very lacking and the employees there are very rude and not polite at all. Plus they never smile and are never welcoming. If you don't want to lose a happy customer like me, then please improve on your customer service skills. Thank you.